Technology Support Consultant
1 week ago
About the Job
MTrec Commercial Careers is looking for a Technology Support Consultant to join our team. In this role, you will be responsible for providing expert technical support to our clients and driving continuous improvement in service delivery.
Key Responsibilities
- To provide timely and effective solutions to technical issues
- To collaborate with cross-functional teams to resolve complex problems
- To identify areas for improvement and implement changes
- To maintain high levels of customer satisfaction
Requirements and Qualifications
- Bachelor's degree in Computer Science or related field
- 3+ years of experience in IT support or a similar role
- Excellent analytical and problem-solving skills
- Strong communication and interpersonal skills
Benefits
- Salary: £32,000 - £38,000 per year
- Hybrid working arrangement
- Opportunities for career growth and professional development
- Recognition and rewards for outstanding performance
Working Environment
Our office is located in Newcastle, offering easy access to public transportation and amenities.
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