Chief Technology Architect
20 hours ago
We're a rapidly growing tech consultancy that creates user-centric solutions with purpose for our clients in government and business. Estimated Salary: £80,000 - £100,000
About UsAt Opencast, we're passionate about delivering high-quality systems and support to our clients. Our team of experts works closely with clients to identify pain points and recommend improvements to enhance the end-user experience.
About the RoleThis is an exciting opportunity for a skilled Senior IT Engineer to join our team as a Chief Technology Architect. You'll work closely with our Director of IT and Information security, playing a pivotal role in building and shaping our new internal IT function.
Key Responsibilities- Troubleshoot complex IT issues, both hardware and software, up to the 3rd line
- Perform root cause analysis to prevent issues from happening again
- Provide high-quality support, both remotely and in person within defined SLAs
To be successful in this role, you'll need:
- Excellent problem-solving skills
- A proactive approach to technology management
- A strong understanding of cyber security principles and best practices
- Experience administering Salesforce and ERP solutions, including Workday
- Familiarity with MDM/RMM tools, including Jamf
We offer a competitive pension, healthcare, share options, and discretionary bonus. Flexible hours and 25 days' holiday are also included.
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