Service Delivery Advisor

4 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Randstad Technologies Full time
Job Overview:

Randstad Technologies is seeking a Service Delivery Advisor to join our team on a 6-month contract with the possibility of extension.

In this role, you will provide exceptional customer service and support to our clients, handle sensitive data/information, and follow all GDPR rules and regulations.

Main Responsibilities:
  • Deliver outstanding customer service and support via various communication channels
  • Manage customer relationships and resolve issues in a timely and efficient manner
  • Maintain accurate records and update customer information as necessary
Requirements:

To succeed in this role, you will require prior customer experience/contact centre experience and good communication skills, both written and verbal.

A background in banking, insurance, or any financial service is also desirable, as well as experience working within a dynamic, fast-paced environment.

Why Join Us:

We offer a competitive salary of £17,200 per annum, onsite parking, career progression opportunities, and great transport links.

Shift work: Monday to Sunday (8 am to 8 pm). If you are a driven individual who is passionate about delivering exceptional customer service, please apply directly to the AD.



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