Service Advisor Apprenticeship Role

2 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom EE Full time
About the Role

This is an exciting opportunity to join EE's customer service team as an Apprentice Customer Service Advisor. As a key member of our team, you will play a vital role in delivering exceptional customer service, resolving queries and issues, and contributing to the overall success of the business.

The successful candidate will have:

  • Excellent communication and interpersonal skills
  • A strong work ethic and ability to work well under pressure
  • A passion for delivering exceptional customer experiences

Key responsibilities include:

  • Providing high-quality customer service through various communication channels
  • Resolving customer complaints and issues in a professional and efficient manner
  • Working closely with colleagues to achieve team objectives and goals

We offer a competitive salary of £20,280 per year, plus incentives and benefits, including huge discounts on EE & BT products, volunteering days, and more.



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