Patient Transport Liaison Officer
4 weeks ago
Job Title: Patient Transport Liaison Officer
Job Summary:
We are seeking a highly skilled Patient Transport Liaison Officer to join our team at EMED Group. As a key member of our operations team, you will play a crucial role in bridging the gap between hospitals and our services.
Key Responsibilities:
- Provide liaison and coordination services between hospitals and our operations team.
- Attend site and bed meetings to understand demands placed upon the hospital.
- Be the point of contact for escalation for designated trusts.
- Assist operational managers with issues that arise throughout the day.
- Deal with patient enquiries and questions as and when they arise.
Requirements:
- Committed to patient care.
- Experience of working in a healthcare/hospital setting.
- Thorough working knowledge of Non-Emergency Patient Transport services.
- Ability to plan and prioritise own workload.
- Excellent communication skills – verbal and written – with the ability to explain decisions made.
About Us:
EMED Group is the largest Patient Transport and Care Partner to the NHS, with more than 2,500 colleagues across 50 depots. We are committed to providing equal opportunities and an inclusive and safe working culture for all.
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