Family Liaison Officer

4 weeks ago


Leicester, Leicester, United Kingdom Leicestershire Partnership NHS Trust Full time
Job Overview

Leicestershire Partnership NHS Trust is seeking a skilled Family Liaison Officer to provide compassionate support to families and loved ones during investigations into patient safety incidents. As a key member of our team, you will play a vital role in ensuring that families are treated with respect, professionalism, and sensitivity.

The successful candidate will be responsible for managing interactions with families, providing explanations and support, and facilitating communication between families and investigators. You will also contribute to the development of best practices and guidelines for family support, and participate in regular meetings to share feedback and insights.

This is an exciting opportunity to join a dynamic and supportive team, working closely with senior nurses, clinicians, and patient safety specialists. If you are a compassionate and effective communicator with a passion for patient-centered care, we encourage you to apply.

Key Responsibilities
  • Provide compassionate support to families and loved ones during investigations
  • Manage interactions with families, including explanations and support
  • Facilitate communication between families and investigators
  • Contribute to the development of best practices and guidelines for family support
  • Participate in regular meetings to share feedback and insights
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work effectively with families and investigators
  • Compassionate and empathetic approach to patient-centered care
  • Strong organizational and time management skills
  • Ability to work independently and as part of a team
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional development and growth
  • A supportive and dynamic work environment
  • Recognition and rewards for outstanding performance


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