End-to-End Customer Journey Specialist

About the RoleWe are seeking an experienced Customer Insight Manager to join our team. The successful candidate will be responsible for providing insights into end-to-end customer journeys, gathering and delivering actionable insights from surveys and complaints, conducting research to offer valuable business recommendations, and optimizing customer journeys...

About the CompanyHarnham is a UK-based company that provides private health and life insurance to its members, partnering with businesses to offer this benefit to employees.Job SummaryWe are seeking a Customer Insight Manager to join our team. As a key member of our organization, you will be responsible for providing valuable insights into end-to-end...

Job OverviewAs a Customer Insight Manager at Harnham, you will be responsible for providing valuable insights into end-to-end customer journeys. This role requires gathering and delivering actionable insights from surveys, complaints, and research to optimise customer experiences.Key Responsibilities:Conduct in-depth analysis of Voice of Customer (VOC) and...

Job OverviewWe are seeking a skilled Front End Developer to join our team at RBW Systems in Stockport.This hybrid role offers flexibility between working from our offices and remotely.The successful candidate will be responsible for developing and maintaining high-quality B2B web applications, and leading the Front End development of our established products...

About the RoleAs a key member of our team, the Customer Insight Manager will be responsible for gathering and analysing customer feedback to inform business decisions.You will conduct research, gather insights from surveys and complaints, and deliver valuable information to stakeholders.This role involves optimising customer journeys to improve advocacy,...

Job Title: Customer Experience LeadA well-known health insurance brand is seeking a Customer Experience Lead to join the team and lead on end-to-end customer experience optimisation. The successful candidate will be responsible for leading a team that provides insights on end-to-end customer journeys, gathering insights from surveys as well as other...

About the RoleWe are seeking a Senior React Front End Developer to join our team at RBW Systems, a leading systems supplier to the UK land-based gambling industry.This is a hybrid role offering flexibility between working from our offices in Stockport and remotely. As a Senior React Front End Developer, you will develop and maintain high-quality B2B web...

Job DescriptionThe Role of the Customer Insights Manager at HarnhamThis position is responsible for leading a team that provides insights on end-to-end customer journeys, analysing Voice of the Customer (VoC) and Speech Analytics data using qualitative and quantitative methods for all customer groups.As the Customer Insights Manager, you will gather insights...

Job DescriptionAs a Customer Insights Leader at Harnham, you will lead a team that is responsible for providing end-to-end customer experience insights. Your role involves gathering data from surveys and other sources to enhance customer advocacy, loyalty, and overall experience.This position requires strong experience in the customer insights space, with...

Job Title: Customer Experience StrategistJob Description:In this exciting role, you will have the opportunity to work as a Customer Experience Strategist at Harnham, based in Stockport, working 2 days a week on-site. The salary for this position is up to £70,000.About the Company:Our client provides private health and life insurance to members and partners...

**About the Role:**We are seeking a skilled Customer Experience Strategist to join our team at Harnham. The ideal candidate will have experience in gathering insights from surveys and complaints, as well as conducting research to offer valuable insights for businesses.The Company:Harnham partners with businesses to provide private health and life insurance...

Harnham Job Opportunity:A leading health insurance company is looking for a skilled Customer Insights Manager to drive customer journey optimisation. As the successful candidate, you will lead a team providing actionable insights to enhance customer experiences. Your focus will be on analysing customer feedback and speech analytics to deliver impactful...

About the RoleWe are seeking a Customer Insights Manager to lead on end-to-end customer experience optimisation. The ideal candidate will gather insights from surveys and other disparate data sets to enhance advocacy, loyalty, and customer experience.Key Responsibilities* Analyse Voice of the Customer (VoC) and Speech Analytics data using qualitative and...

Job DescriptionWe are seeking a Customer Experience Strategist to join our team at Harnham. As a key member of our organization, you will be responsible for providing insights into end-to-end customer journeys, gathering valuable information from surveys and complaints, and delivering actionable recommendations to enhance customer advocacy, loyalty, and...

Harnham is a UK-based company that provides private health and life insurance to its members.We are seeking a Data-Driven Business Strategist to join our team.Job Description:As a Data-Driven Business Strategist, you will be responsible for providing valuable insights into end-to-end customer journeys. This includes gathering insights from surveys and...

Job Title: Business Intelligence LeadAbout the Role:This is a great opportunity to join Harnham as a Business Intelligence Lead, based in Stockport, working 2 days a week on-site. The salary for this position is up to £70,000.Company Overview:Harnham partners with businesses to provide private health and life insurance to their employees. As a Business...

About the Role:We are seeking an experienced Data-Driven Insights Manager to join our team and lead on end-to-end customer experience optimisation. The successful candidate will be responsible for gathering insights from surveys as well as other disparate data sets with the aim of optimizing customer journeys to enhance advocacy, loyalty, and customer...

About Vitality Corporate Services LimitedJob Title: Customer Journey SpecialistWe are seeking an individual to play a vital role in shaping the quality of the customer journey within our Protection team. As a key member of our D2C Life Department, you will deliver exceptional customer service and work collaboratively with internal teams to resolve customer...

We are seeking an experienced Financial Ledger Specialist to join our strong finance team in South Manchester. The ideal candidate will have a solid background in end-to-end purchase ledger management and be confident in their ability to work under pressure.The successful applicant will be responsible for:Managing assigned accounts with ease and...

Job Overview:FUTURE RECRUITMENT LTD is a leading recruitment agency seeking a skilled Hybrid Sales Executive to drive business growth and deliver exceptional results.Key Responsibilities:BUILD STRONG CUSTOMER RELATIONSHIPS by understanding their needs and responding effectively.SUPPORT PROJECT IMPLEMENTATION by collaborating with cross-functional teams and...