Customer Journey Specialist

End-to-End Customer Journey Specialist:Harnham is seeking an experienced End-to-End Customer Journey Specialist to join our team and lead on end-to-end customer experience optimisation. The successful candidate will be responsible for gathering insights from surveys as well as other disparate data sets with the aim of optimizing customer journeys to enhance...

About the CompanyHarnham is a UK-based company that provides private health and life insurance to its members, partnering with businesses to offer this benefit to employees.Job SummaryWe are seeking a Customer Insight Manager to join our team. As a key member of our organization, you will be responsible for providing valuable insights into end-to-end...

About the RoleWe are seeking an experienced Customer Insight Manager to join our team. The successful candidate will be responsible for providing insights into end-to-end customer journeys, gathering and delivering actionable insights from surveys and complaints, conducting research to offer valuable business recommendations, and optimizing customer journeys...

Job OverviewAs a Customer Insight Manager at Harnham, you will be responsible for providing valuable insights into end-to-end customer journeys. This role requires gathering and delivering actionable insights from surveys, complaints, and research to optimise customer experiences.Key Responsibilities:Conduct in-depth analysis of Voice of Customer (VOC) and...

Harnham Job Opportunity:A leading health insurance company is looking for a skilled Customer Insights Manager to drive customer journey optimisation. As the successful candidate, you will lead a team providing actionable insights to enhance customer experiences. Your focus will be on analysing customer feedback and speech analytics to deliver impactful...

About Vitality Corporate Services LimitedJob Title: Customer Journey SpecialistWe are seeking an individual to play a vital role in shaping the quality of the customer journey within our Protection team. As a key member of our D2C Life Department, you will deliver exceptional customer service and work collaboratively with internal teams to resolve customer...

About Our TeamJob DescriptionThis role is focused on delivering exceptional customer experiences, requiring a deep understanding of customer needs and preferences.Key Skills and QualificationsDegree-level education or equivalent experience.Strong analytical and problem-solving skills.Effective communication and interpersonal skills.Compensation PackageA base...

Job OverviewThis role involves understanding customer needs and providing an exceptional service experience. You will be responsible for catering to product requirements and ensuring a high-quality customer journey.Salary: £30,000 - £40,000 per annum, depending on experience

Job Title: Customer Experience LeadA well-known health insurance brand is seeking a Customer Experience Lead to join the team and lead on end-to-end customer experience optimisation. The successful candidate will be responsible for leading a team that provides insights on end-to-end customer journeys, gathering insights from surveys as well as other...

We are seeking a skilled Automotive Sales Specialist to join our team at LSH Auto Group. As an Automotive Sales Specialist, you will be responsible for assisting customers in their vehicle purchase journey and ensuring a seamless buying experience.ResponsibilitiesBuild strong relationships with customers by understanding their preferences and needs.Assist...

Job DescriptionThe Role of the Customer Insights Manager at HarnhamThis position is responsible for leading a team that provides insights on end-to-end customer journeys, analysing Voice of the Customer (VoC) and Speech Analytics data using qualitative and quantitative methods for all customer groups.As the Customer Insights Manager, you will gather insights...

Job Title: Customer Experience StrategistJob Description:In this exciting role, you will have the opportunity to work as a Customer Experience Strategist at Harnham, based in Stockport, working 2 days a week on-site. The salary for this position is up to £70,000.About the Company:Our client provides private health and life insurance to members and partners...

**About the Role:**We are seeking a skilled Customer Experience Strategist to join our team at Harnham. The ideal candidate will have experience in gathering insights from surveys and complaints, as well as conducting research to offer valuable insights for businesses.The Company:Harnham partners with businesses to provide private health and life insurance...

Job Opportunity: Client Experience SpecialistbeBee Professionals is seeking a skilled Client Experience Specialist to join our team in Stockport, United Kingdom.Annual Salary: £24,000 - £30,000Key Responsibilities:Deliver exceptional customer experiences through various touchpoints.Resolve customer complaints and concerns in a timely and professional...

Job OverviewVitality Corporate Services Limited seeks a highly motivated and results-driven Protection Adviser to enhance the quality of our customer journey.In this hybrid role, you will spend 2 days per week in the office, collaborating with our D2C Life Department.

SD Worx is a leading European provider of Payroll & HR services with a global reach. We have offices in Europe and an office in Mauritius.We offer solutions for the entire employee journey, from payroll to talent development. Our teams collaborate to ensure our customers receive exceptional service.

Job DescriptionAs a Customer Insights Leader at Harnham, you will lead a team that is responsible for providing end-to-end customer experience insights. Your role involves gathering data from surveys and other sources to enhance customer advocacy, loyalty, and overall experience.This position requires strong experience in the customer insights space, with...

About the Role:Harnham is seeking a Customer Insight Manager to join our team. As a Customer Insight Manager, you will be responsible for gathering insights from surveys and complaints to deliver true insights to our clients.Key Responsibilities:Conducts or commissions research to offer valuable insights for businesses.Optimising customer journeys to enhance...

We are seeking a highly skilled and motivated Sales and Customer Experience Specialist to join our team at Getting In Limited. As a critical member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth.The successful applicant will work closely with our experienced sales team to develop their...

At Redefined Ltd, we are committed to delivering a fantastic customer experience through our Retail team. As a Customer Experience Transformation Specialist, you will play a key role in coaching and developing others to deliver exceptional customer service and upsell our products in store.Key ResponsibilitiesDrive commercial performance and achieve KPIsKnow...