Customer Success Lead
2 days ago
As a Customer Success Manager at ContraForce, you will play a critical role in driving customer satisfaction and engagement.
You will work closely with cross-functional teams to enhance the customer experience, analyze customer data to track success metrics, and identify trends.
The position requires a proven background in working with cybersecurity or SaaS products, with a strong understanding of industry challenges and customer needs.
In return, you can expect a competitive salary of £55,000 - £65,000, plus variable commission and stock options.
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Lead Customer Success Strategist
6 days ago
London, Greater London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full timeJob SummaryWe are seeking a dynamic and results-driven individual to lead our customer growth and engagement efforts.Key ResponsibilitiesThis exciting opportunity involves developing and implementing customer growth strategies that drive adoption, usage, and retention for our rapidly growing med-tech scale-up.You will work closely with our cross-functional...
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Customer Success Strategist
2 days ago
London, Greater London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full timeLead Customer Success Strategy for MedTech Scale-upWe are seeking a seasoned Customer Success expert to lead the strategy and execution of our customer success function.The ideal candidate will have experience in SaaS Customer Success, specifically within the dental or orthodontal space or primary care space. A proven track record of building processes,...
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Customer Success Coordinator
1 month ago
London, Greater London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full timeAbout the RoleWe are a specialist recruitment partner supporting start-up and scale-up SaaS businesses, and we are seeking a skilled Customer Success Coordinator to join our growing customer-facing team.This role offers a unique opportunity to develop your skills in a fast-paced environment, working closely with clients to understand their needs and provide...
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Customer Success Lead
6 days ago
London, Greater London, United Kingdom Euro London Appointments Full timeJob OverviewWe are looking for a highly motivated Customer Success Manager to lead client relationships, drive onboarding processes, and deliver engaging product demos. The successful candidate will be responsible for building strong relationships with clients, guiding them through the onboarding process, and showcasing the full capabilities of our...
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Customer Success Lead
7 days ago
London, Greater London, United Kingdom IBM Full timeAbout the OpportunityThis is a unique opportunity to join a dynamic team and make a significant impact on our customers' success. As a Customer Success Lead, you will be responsible for overseeing and managing the performance and success of partners who implement our software solutions. You will work closely with internal teams, customers, and external...
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Customer Success Lead
1 month ago
London, Greater London, United Kingdom Vodori Inc Full timeAbout Vodori IncVodori Inc is a leading SaaS technology company building robust, cloud-based software for life science companies. We have strategic partnerships with industry leaders like IQVIA and a customer base of over 100 diversified life sciences leaders.Job Title: Customer Success ExecutiveWe are seeking a highly skilled and experienced Customer...
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Customer Success Lead
4 weeks ago
London, Greater London, United Kingdom AlphaSense, Inc. Full timeAbout AlphaSense, Inc.Located in London, UK, our Customer Success team plays a crucial role in driving growth and retention initiatives. We're seeking an experienced leader to join our Pre-Sales team as a CUSTOMER SUCCESS LEAD. As a key member of our leadership team, you will be responsible for managing a team of Product Specialists who support Account...
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Customer Success Lead
2 weeks ago
London, Greater London, United Kingdom Ambis Full timeAmbis seeks an accomplished Sales Account Director to lead our customer success efforts. The salary for this role is $80,000 - $100,000 per annum.Key Responsibilities:This position entails:Developing strategic relationships with key customers;Identifying new business opportunities and driving revenue growth;Delivering exceptional customer experiences through...
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Customer Success Lead
1 week ago
London, Greater London, United Kingdom BrandBastion Full timeAbout the OpportunityWe are looking for a highly skilled Customer Success Lead to join our team in London. As a key member of our customer success team, you will be responsible for delivering exceptional customer experiences and driving business growth.Key Responsibilities:Develop and execute customized social media plans to meet client objectives.Work...
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Customer Success Lead
23 hours ago
London, Greater London, United Kingdom Tbwa ChiatDay Inc Full timeMoloco, a leading machine learning company, is looking for a Customer Success Lead to join their Implementation team. In this role, you will work closely with the New Business Sales team to ensure a smooth handover from sales, build outstanding client relationships, and sustainably scale new accounts before handing them over to the Growth team. As a key...
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Head of Customer Success Lead
1 month ago
London, Greater London, United Kingdom OJ Digital Full timeHead of Customer Success LeadOJ Digital is seeking a skilled Head of Customer Success Lead to lead the growing CS Function.Main Responsibilities:Lead and empower a team of Customer Success Managers.Drive retention and expansion by collaborating with Sales and Product teams.Understand customer needs and provide tailored solutions.Collaborate with Product and...
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Customer Success Director Lead
20 hours ago
London, Greater London, United Kingdom BlueOptima group Full timeJob DescriptionWe are seeking a highly skilled and experienced Global Head of Customer Success to lead our customer success team. As the key stakeholder in this role, you will be responsible for developing and executing a customer success strategy that drives client retention and growth.Your primary focus will be to build strong relationships with key...
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Leading Customer Success Strategist
1 month ago
London, Greater London, United Kingdom BlueOptima Full timeJob TitleLeading Customer Success StrategistAbout UsWe are BlueOptima, a leading provider of objective metrics in software development. Our proprietary Coding Effort Analytics enables Fortune 500 organizations to deliver better software, faster and more efficiently.Role OverviewThe Global Head of Customer Success will report directly to the CEO and be part...
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Customer Success Lead
1 month ago
London, Greater London, United Kingdom Encord Full timeThe Role:">As a Technical Customer Success Manager, you'll work closely with our largest and most complex customers to help them successfully integrate Encord into their innovative AI applications. You'll collaborate with Sales, Growth, and Engineering teams to ensure customer success while consistently meeting or exceeding Gross and Net Revenue Retention...
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Sustainable Customer Success Lead
2 weeks ago
London, Greater London, United Kingdom S27a Full timeSustainable Customer Success Lead at S27aWe are seeking an experienced customer success professional to lead our team in driving customer satisfaction and retention.Develop and implement customer success strategies that meet or exceed business objectives.Partner with clients to identify areas for improvement and develop solutions to address these gaps.Lead...
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Enterprise Customer Success Lead
1 month ago
London, Greater London, United Kingdom Stotle Ltd Full timeJoin us as an Enterprise Customer Success Lead at Stotle Ltd and take your career to the next level. We're looking for a highly motivated and experienced professional to lead our customer success efforts and help drive revenue growth.About the Role:Lead a team of customer success professionals to deliver exceptional results and drive revenue growth.Develop...
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Customer Success Operations Lead
1 month ago
London, Greater London, United Kingdom FlexOS Global Pte. Ltd. Full timeJob SummaryWe are seeking a Customer Success Operations Lead to join our team at FlexOS Global Pte. Ltd.About the RoleThis is a key leadership position that will work closely with internal Sales and Customer Success stakeholders to prioritize customer retention and mitigate attrition.ResponsibilitiesStrategically collaborate with internal stakeholders to...
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Customer Success Lead, Enterprise
1 week ago
London, Greater London, United Kingdom Vanta Inc. Full timeVanta Inc. is committed to hiring diverse talent and providing an inclusive work environment for all. We are seeking a talented Customer Success Lead, Enterprise to join our team in London. As a key member of our customer success team, you will be responsible for driving the overall success and satisfaction of our customers in achieving robust security and...
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Global Customer Success Lead
1 week ago
London, Greater London, United Kingdom Tribe Payments Limited Full timeCustomer Success LeadTribe Payments Limited is expanding its customer success team and looking for a seasoned professional to lead our efforts in driving customer satisfaction and growth. As a key member of our leadership team, you will be responsible for developing and executing strategies to ensure our customers achieve maximum value from our...
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Customer Success Lead
6 days ago
London, Greater London, United Kingdom Exclaimer Full timeKey ResponsibilitiesThe successful Candidate will own the commercials of our customer base, including defining whitespace on enterprise accounts, integrating with the data team to understand levers of growth in SMB markets, and acting as a commercial escalation point.They will also collaborate with the sales team to identify and grow opportunities within...