IT Service Desk Representative
3 weeks ago
We are looking for an experienced IT Service Desk Representative to join our team. The successful candidate will be responsible for providing technical support to our users and contributing to the development of our knowledge base.
Key Responsibilities- Respond to and resolve technical issues via phone, email, and chat
- Collaborate with colleagues to identify trends and areas for improvement
- Develop and maintain knowledge base articles
- Participate in the delivery of excellent customer service
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Ability to work effectively in a team environment
- Basic knowledge of IT systems and software
- A competitive salary of £20,000 - £22,000 per annum
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- A range of employee benefits, including 40 days annual leave and pension scheme
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Front Desk Representative
1 week ago
Birmingham, Birmingham, United Kingdom Forest of Arden Hotel & Country Club Full time**Job Title:** Front Desk RepresentativeEstimated Salary: £22,500 - £25,000 per annumCompany OverviewThe Forest of Arden Hotel & Country Club is a prestigious hospitality establishment located in the heart of a scenic countryside. As a Front Desk Representative, you will be part of our dedicated team that ensures seamless guest experiences.We are committed...
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Front Desk Representative
4 days ago
Birmingham, Birmingham, United Kingdom Forest of Arden Hotel & Country Club Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Representative to join our team at the Forest of Arden Hotel & Country Club. As a key member of our reception team, you will be responsible for providing exceptional service to our guests and ensuring a seamless check-in experience.About You:Previous experience in a similar role is...
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Technical Help Desk Representative
3 weeks ago
Birmingham, Birmingham, United Kingdom CV-Library Full timeAbout the JobWe are looking for a dedicated Technical Help Desk Representative to join our team at CV-Library in Birmingham, West Midlands. As a key member of our customer support team, you will be responsible for providing expert assistance to customers via phone, email, and live chat.The successful candidate will have previous experience in customer...
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Service Desk Support Specialist
4 days ago
Birmingham, Birmingham, United Kingdom Air IT Limited Full timeAt Air IT Limited, we're on a mission to empower our teams and deliver exceptional support to local SMEs. We're seeking an experienced ICT Technical Assistant to join our service desk team.About the RoleThis is an exciting opportunity for a skilled Helpdesk Engineer to provide efficient and effective customer service to our clients. As a key member of our...
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Cyber Security Service Desk Technician
4 weeks ago
Birmingham, Birmingham, United Kingdom Air IT Limited Full timeJob DescriptionWe are seeking a skilled 1st Line ICT Support Engineer to provide expert technical support to our clients. As a key member of our service desk, you will be responsible for diagnosing and resolving technical issues, maintaining accurate records, and collaborating with internal teams.Key Responsibilities:Provide prompt and professional...
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IT Service Desk Professional
4 weeks ago
Birmingham, Birmingham, United Kingdom Air IT Limited Full timeRole SummaryWe're on the hunt for a skilled IT professional to join our team as a 1st Line Service Desk Engineer. This is an excellent opportunity to showcase your technical expertise, provide top-class customer service, and contribute to the success of our organization.About the Job:This demanding yet rewarding role will see you handling technical service...
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Service Desk Supervisor
4 days ago
Birmingham, Birmingham, United Kingdom N Consulting Limited Full timeWe are looking for a skilled Service Desk Supervisor to lead our Service Desk team and ensure that all incidents and service requests are resolved efficiently and effectively.About the Role:Supervise the work of the Service Desk team to ensure timely completion of incidents and service requests.Monitor call volume and forecast to utilize the scheduling tool...
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Service Desk Engineer
3 weeks ago
Birmingham, Birmingham, United Kingdom In Technology Group Full timeJob DescriptionWe are seeking a Service Desk Engineer to join our In Technology Group team in Birmingham. As a key member of our service desk team, you will be responsible for delivering 2nd and 3rd line support, working closely with the Service Desk and Development teams.About the TeamOur team is responsible for providing technical support to our clients,...
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IT Service Desk Apprentice
2 months ago
Birmingham, Birmingham, United Kingdom Getting In Limited Full timeJob Title: IT Service Desk ApprenticeJob Type: ApprenticeshipSalary:£18,000 - £23,000 per annum (depending on experience)About the Role:We are seeking an ambitious and dedicated individual to join our IT Service Desk team as an IT Service Desk Apprentice. As an apprentice, you will work alongside experienced team members to gain hands-on experience and...
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Technical Service Desk Analyst
4 days ago
Birmingham, Birmingham, United Kingdom WestSpring IT Ltd Full timeAre you looking for a new challenge in the IT sector? Do you want to work for a forward-thinking company that values its employees and delivers excellent customer service? We are seeking a Technical Service Desk Analyst to join our team at WestSpring IT Ltd.About UsWestSpring IT Ltd is a managed IT provider that delivers IT support and services with a...
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Service Desk Supervisor
2 weeks ago
Birmingham, Birmingham, United Kingdom N Consulting Limited Full timeN Consulting LimitedAs a Service Desk Supervisor at N Consulting Limited, you will have the opportunity to work in a dynamic and fast-paced environment where no two days are the same. We are seeking a highly skilled and experienced professional to join our team in Birmingham, UK.About the RoleThe successful candidate will be responsible for leading the...
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Technical Service Desk Analyst
3 weeks ago
Birmingham, Birmingham, United Kingdom Searchability Full timeService Desk Analyst: Our company is looking for a skilled Technical Service Desk Analyst to join our team in Birmingham. As a Service Desk Analyst, you will be responsible for providing 1st and 2nd line support, including logging incidents into our service desk system and managing tickets triaged from front-line support. Additionally, you will provide 3rd...
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IT Service Desk Assistant
3 weeks ago
Birmingham, Birmingham, United Kingdom Getting In Limited Full timeJob DescriptionThis is an exciting opportunity to join our IT service desk team as an IT Service Desk Assistant. As a key member of our team, you will be responsible for providing first-line IT support to staff, students, and visitors via various contact methods.You will be working closely with colleagues to ensure all contact with users is recorded...
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Customer Service Representative
3 weeks ago
Birmingham, Birmingham, United Kingdom Speedy Hire Plc Full timeWe are seeking a highly skilled Customer Service Representative to join our team at Speedy Hire Plc in Birmingham. As a key member of our depot, you will play a vital role in ensuring seamless customer experiences.Job Overview:In this exciting opportunity, you will be responsible for providing exceptional customer service, assisting with vehicle loading and...
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Customer Service Representative
4 days ago
Birmingham, Birmingham, United Kingdom Selecta Full timeAbout SelectaWe are committed to creating more moments of joy for everyone through our ways of working. As a Joy Ambassador, you will play a key role in achieving this goal by providing exceptional customer service and ensuring that our vending machines are always well-stocked and clean.As a mobile representative, you will visit multiple client sites daily...
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IT Service Desk Technician
4 weeks ago
Birmingham, Birmingham, United Kingdom Permanent Futures Full timeAbout the RoleWe are seeking an experienced IT Service Desk Technician to join our team at Permanent Futures. As a Service Desk Analyst, you will be the primary point of contact for customers via telephone, email, and video conferencing.The successful candidate will have excellent communication skills, with the ability to analyze issues using 1st line...
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Service Desk Leadership Role
3 weeks ago
Birmingham, Birmingham, United Kingdom L&G Recruitment Full timeJob Title: Service Desk Leadership RoleCompany Overview: As a leader in recruitment services, L&G Recruitment is committed to delivering exceptional results for our clients and candidates. We seek an accomplished Help Desk Team Manager to oversee our Service Desk operations and drive excellence in customer support.Salary: Your total compensation package will...
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Service Desk Analyst
1 week ago
Birmingham, Birmingham, United Kingdom In Technology Group Full timeAre you a motivated and enthusiastic IT professional looking for a new challenge? Do you have a passion for delivering outstanding technical support? If so, we would love to hear from you!About the JobWe are currently seeking a Service Desk Analyst to join our team in Birmingham. With a competitive salary of £35,000 per year, this role offers an exciting...
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Service Desk Manager
3 weeks ago
Birmingham, Birmingham, United Kingdom CV-Library Full timeAbout the Job:We are currently seeking a Senior Service Desk Analyst / Engineer to join our team in Birmingham. The successful candidate will be responsible for providing 2nd and 3rd line support within a busy service/helpdesk team, ensuring all IT, communications, and freight-related systems are supported efficiently.This is a challenging and rewarding role...
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IT Service Desk Analyst
1 week ago
Birmingham, Birmingham, United Kingdom N Consulting Limited Full timeAre you a skilled IT professional looking for a new challenge? N Consulting Limited is recruiting for an IT Service Desk Analyst based in Birmingham, UK. This contract role requires at least 2-3 years of experience in handling calls/emails in an international help desk.The ideal candidate will have good understanding and hands-on experience of Incident...