Service Desk Engineer
3 weeks ago
We are seeking a Service Desk Engineer to join our In Technology Group team in Birmingham. As a key member of our service desk team, you will be responsible for delivering 2nd and 3rd line support, working closely with the Service Desk and Development teams.
About the TeamOur team is responsible for providing technical support to our clients, and we are looking for a skilled engineer to join our ranks.
About You- You will have solid experience in an IT service desk role, with knowledge of ITIL processes.
- You will be proficient in Windows Server, Active Directory, and Microsoft Office 365.
- You will have strong networking knowledge, including TCP/IP, DNS, DHCP, VPNs, and firewall management (Sophos preferred).
This role comes with a salary range of £35,000 - £40,000 per annum, depending on experience, and offers a range of benefits.
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Senior Service Desk Engineer
1 month ago
Birmingham, Birmingham, United Kingdom In Technology Group Full timeIn Technology Group is seeking a talented Senior Service Desk Analyst / Engineer to join our team in Birmingham. This critical role will provide 2nd and 3rd line support within a busy service/helpdesk team, ensuring all IT, communications, and freight-related systems are supported efficiently.This is a fantastic opportunity to work with a leading company in...
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Technical Service Desk Engineer
1 month ago
Birmingham, Birmingham, United Kingdom In Technology Group Full timeWe are looking for a Technical Service Desk Engineer to join our In Technology Group team in Birmingham. The successful candidate will be responsible for delivering 2nd and 3rd line support within an ITIL-based service desk environment.The ideal candidate will have strong networking knowledge, including TCP/IP, DNS, DHCP, VPNs, and firewall management...
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Service Desk Manager
3 weeks ago
Birmingham, Birmingham, United Kingdom CV-Library Full timeAbout the Job:We are currently seeking a Senior Service Desk Analyst / Engineer to join our team in Birmingham. The successful candidate will be responsible for providing 2nd and 3rd line support within a busy service/helpdesk team, ensuring all IT, communications, and freight-related systems are supported efficiently.This is a challenging and rewarding role...
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Help Desk Engineer
4 weeks ago
Birmingham, Birmingham, United Kingdom Onyx-Conseil Full timeLA International is pleased to announce an exciting opportunity for a Help Desk Engineer to join their team. As a Help Desk Engineer, you will be responsible for providing technical assistance to users and resolving a range of technical issues. This will include troubleshooting software and hardware problems, as well as completing administrative tasks within...
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Service Desk Engineer
1 week ago
Birmingham, Birmingham, United Kingdom Lynx Recruitment Ltd Full timeWe are seeking an experienced IT professional to join our client's Service Desk team as a 2nd Line Service Desk Analyst.Job Description:Contribute to delivering outstanding customer service and technical supportRequired Skills & Experience:Proficiency in Office365, Intune, Azure, VMware, Active Directory, Hardware Management, Windows and MDMA strong...
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Service Desk Supervisor
4 days ago
Birmingham, Birmingham, United Kingdom N Consulting Limited Full timeWe are looking for a skilled Service Desk Supervisor to lead our Service Desk team and ensure that all incidents and service requests are resolved efficiently and effectively.About the Role:Supervise the work of the Service Desk team to ensure timely completion of incidents and service requests.Monitor call volume and forecast to utilize the scheduling tool...
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IT Service Desk Apprentice
2 months ago
Birmingham, Birmingham, United Kingdom Getting In Limited Full timeJob Title: IT Service Desk ApprenticeJob Type: ApprenticeshipSalary:£18,000 - £23,000 per annum (depending on experience)About the Role:We are seeking an ambitious and dedicated individual to join our IT Service Desk team as an IT Service Desk Apprentice. As an apprentice, you will work alongside experienced team members to gain hands-on experience and...
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Service Desk Supervisor
2 weeks ago
Birmingham, Birmingham, United Kingdom N Consulting Limited Full timeN Consulting LimitedAs a Service Desk Supervisor at N Consulting Limited, you will have the opportunity to work in a dynamic and fast-paced environment where no two days are the same. We are seeking a highly skilled and experienced professional to join our team in Birmingham, UK.About the RoleThe successful candidate will be responsible for leading the...
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Technical Service Desk Analyst
3 weeks ago
Birmingham, Birmingham, United Kingdom Searchability Full timeService Desk Analyst: Our company is looking for a skilled Technical Service Desk Analyst to join our team in Birmingham. As a Service Desk Analyst, you will be responsible for providing 1st and 2nd line support, including logging incidents into our service desk system and managing tickets triaged from front-line support. Additionally, you will provide 3rd...
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IT Service Desk Assistant
3 weeks ago
Birmingham, Birmingham, United Kingdom Getting In Limited Full timeJob DescriptionThis is an exciting opportunity to join our IT service desk team as an IT Service Desk Assistant. As a key member of our team, you will be responsible for providing first-line IT support to staff, students, and visitors via various contact methods.You will be working closely with colleagues to ensure all contact with users is recorded...
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IT Service Desk Technician
4 weeks ago
Birmingham, Birmingham, United Kingdom Permanent Futures Full timeAbout the RoleWe are seeking an experienced IT Service Desk Technician to join our team at Permanent Futures. As a Service Desk Analyst, you will be the primary point of contact for customers via telephone, email, and video conferencing.The successful candidate will have excellent communication skills, with the ability to analyze issues using 1st line...
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Service Desk Leadership Role
3 weeks ago
Birmingham, Birmingham, United Kingdom L&G Recruitment Full timeJob Title: Service Desk Leadership RoleCompany Overview: As a leader in recruitment services, L&G Recruitment is committed to delivering exceptional results for our clients and candidates. We seek an accomplished Help Desk Team Manager to oversee our Service Desk operations and drive excellence in customer support.Salary: Your total compensation package will...
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Service Desk Analyst
1 week ago
Birmingham, Birmingham, United Kingdom In Technology Group Full timeAre you a motivated and enthusiastic IT professional looking for a new challenge? Do you have a passion for delivering outstanding technical support? If so, we would love to hear from you!About the JobWe are currently seeking a Service Desk Analyst to join our team in Birmingham. With a competitive salary of £35,000 per year, this role offers an exciting...
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Service Desk Support Specialist
4 days ago
Birmingham, Birmingham, United Kingdom Air IT Limited Full timeAt Air IT Limited, we're on a mission to empower our teams and deliver exceptional support to local SMEs. We're seeking an experienced ICT Technical Assistant to join our service desk team.About the RoleThis is an exciting opportunity for a skilled Helpdesk Engineer to provide efficient and effective customer service to our clients. As a key member of our...
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IT Service Desk Analyst
1 week ago
Birmingham, Birmingham, United Kingdom N Consulting Limited Full timeAre you a skilled IT professional looking for a new challenge? N Consulting Limited is recruiting for an IT Service Desk Analyst based in Birmingham, UK. This contract role requires at least 2-3 years of experience in handling calls/emails in an international help desk.The ideal candidate will have good understanding and hands-on experience of Incident...
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Service Desk Lead
3 weeks ago
Birmingham, Birmingham, United Kingdom N Consulting Limited Full timeAbout the RoleN Consulting Limited is seeking an experienced Service Desk Lead to join our team in Birmingham. The successful candidate will be responsible for supervising the work of the Service Desk team and ensuring timely completion of Incidents and Service Requests.Key ResponsibilitiesSupervise the team and individual performance of the Support...
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Help Desk Engineer
4 days ago
Birmingham, Birmingham, United Kingdom althaus digital Full timeWe are seeking an experienced Help Desk Engineer to join our Althaus Digital team. As a key member of our IT infrastructure department, you will be responsible for delivering exceptional customer support and resolving technical issues efficiently.Your primary duties will involve:Identifying and resolving desktop and system problems through thorough analysis...
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IT Service Desk Team Lead
4 days ago
Birmingham, Birmingham, United Kingdom N Consulting Limited Full timeN Consulting Limited is seeking a highly experienced and skilled IT Service Desk Team Lead to oversee the daily operations of our Service Desk team. As a key member of our IT department, you will be responsible for ensuring that all incidents and service requests are resolved in a timely and efficient manner.Key Responsibilities:Supervise the work of the...
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Senior Service Desk Engineer
4 weeks ago
Birmingham, Birmingham, United Kingdom Lynx Recruitment Ltd Full timeLynx Recruitment Ltd are partnering with a leading freight services organisation based in the UK to find an experienced 2nd Line Service Desk Analyst.Job Description:This role involves delivering exceptional customer service as part of the Service Desk team, acting as the main point of contact for employees, customers, and business partners.Key...
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Technical Service Desk Analyst
3 weeks ago
Birmingham, Birmingham, United Kingdom Lynx Recruitment Ltd Full timeWe are seeking a highly skilled Technical Service Desk Analyst to join our client's Service Desk team in Birmingham.As a key member of the team, you will be responsible for resolving technical issues, providing timely support, and ensuring seamless communication with stakeholders.The ideal candidate will have a strong background in IT support, with expertise...