Reception Desk Manager

5 days ago


London, Greater London, United Kingdom Claremont Clinic Full time
Role Description: Reception Desk Manager at Claremont Clinic

**Job Summary**

We are seeking a highly skilled and experienced Reception Desk Manager to join our team at Claremont Clinic. As a key member of our administration team, you will play a vital role in ensuring the smooth operation of the reception desk.

The ideal candidate will have previous experience in medical or healthcare reception roles, excellent communication skills, and the ability to maintain confidentiality and discretion with patients.


Main Duties:

You will be responsible for ensuring the smooth running of the reception desk, acting as the primary point of contact, and fostering communication between patients, clinicians, and our practice team.

You will provide a high standard of customer service, handle all face-to-face general enquiries, refer where necessary, make new and follow-up appointments, and generate electronic/online repeat prescription requests.

As part of our team, you will manage the GP links process, scan hospital reports and letters, maintain computer databases, and ensure that patient records are up to date.

Salary: £37,000 per annum (pro-rata) plus benefits.



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