Reception Desk Assistant

6 days ago


London, Greater London, United Kingdom Clermont Hotel Group Full time
Job Description

Join us as a Reception Desk Assistant at the Clermont Victoria, a prestigious hotel in the heart of London.

In this exciting role, you will be responsible for delivering exceptional service to our guests, ensuring they feel comfortable and supported throughout their stay.

Your key responsibilities will include:

  • Providing a warm welcome to guests and responding to their queries
  • Assisting with check-in and check-out procedures
  • Resolving guest issues promptly and efficiently
  • Maintaining a clean and organized reception area

Requirements:

  • Previous experience in a customer-facing role in a fast-paced environment
  • Excellent communication skills, both in person and over the phone
  • Able to work effectively as part of a team
  • Opera knowledge is a definite advantage

The estimated salary for this position is £20,000 - £26,000 per annum, depending on experience.

What's In It For You?

  • Competitive salary
  • Discounted rates on hotel rooms, food, and drink
  • Interest-free season ticket loans
  • Access to a 24/7 Employee Assistance Program
  • Pension and Healthcare Schemes
  • Generous recommend-a-friend scheme
  • Apprenticeships and accredited qualifications
  • Access to discounts and cashback via our online benefits portal


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