Front Desk Manager
5 days ago
We are seeking a highly skilled and experienced Front Desk Manager to join our team at Il Gattopardo LTD.
About the Role:
The successful candidate will be responsible for leading our front desk operations, managing the reception team, and delivering exceptional customer service to our guests.
Key Responsibilities:
- Team Leadership: Supervise, train, and motivate the reception team to provide top-notch customer service.
- Customer Service: Greet guests, manage check-ins/outs, and handle inquiries and complaints with professionalism and efficiency.
- Scheduling and Coordination: Create and manage staff schedules to ensure adequate front desk coverage at all times.
- Operations Management: Oversee the reception area, ensuring it is well-maintained, organized, and running smoothly.
What We Offer:
In addition to the usual benefits, we also offer a competitive salary, work-life balance, staff meal, provided uniform, employee assistance program, and growth and development opportunities within a successful hospitality group.
Company Overview:
Il Gattopardo LTD is a luxury lifestyle concept that offers a unique and exceptional dining experience in the heart of London. We are passionate about delivering top-notch service and creating a warm and welcoming atmosphere for our guests.
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