Restaurant Reception Manager

4 weeks ago

London, Greater London, United Kingdom COREcruitment Full time

Reception Manager Role Overview

COREcruitment is working with a multi-site restaurant brand in Central London who are looking for a Reception Manager to lead the reception team and maintain office standards.

Key Responsibilities:

  • Lead, train, and motivate the reception team, setting high standards for customer service and professional conduct.
  • Coordinate schedules to ensure front desk coverage and manage team performance.
  • Ensure the reception area and surrounding common areas are well-organized, clean, and stocked with all necessary supplies and materials.
  • Provide administrative support to other departments as needed, including coordinating meeting room bookings, managing incoming and outgoing mail, and handling couriers.

Requirements:

  • Minimum of 5 years of experience in a reception or front-of-house role, with at least 2 years in a management or supervisory capacity, ideally within a corporate environment.
  • Exceptional interpersonal and customer service skills, with a client-first attitude.
  • Highly organized, with strong time-management skills and the ability to prioritize tasks effectively in a fast-paced environment.
  • Familiarity with office and visitor management software, proficiency in Microsoft Office Suite (Word, Excel, Outlook), and adaptability to new technologies.

About COREcruitment:

COREcruitment is a recruitment agency specializing in placing candidates in various industries, including hospitality and retail.

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