Customer Success Manager

3 days ago


Brighton, Brighton and Hove, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time

The Company:

  • An innovative ecom-tech solution working with globally recognized brands.
  • Self-sufficient and growing rapidly.

The Opportunity:

This company works with well-known brands across retail, ecommerce, automotive, and more. You'll be the day-to-day contact and strategic lead for a book of c.15 accounts worth £700k - £900k ARR.

Joining the existing team of 3, you'll focus on platform usage, performance, and storytelling, turning data into insight.

You'll manage everything post-onboarding and work closely with the senior team and/or sales function for heavier commercial conversations (contract renewals and account growth).

Estimated Salary: Up to £50k plus 20% bonus

Benefits:

  • Hybrid working, 1 or 2 days a week in Brighton.
  • Healthcare and dental care.
  • 28 Days annual leave (plus bank holidays).


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