Customer Account Manager

2 weeks ago


Brighton, Brighton and Hove, United Kingdom Bellco Full time
About the Position

We are seeking a Customer Account Manager to join our team at Bellco. As a key member of our staff, you will be responsible for managing customer relationships, providing exceptional customer service, and promoting Credit Union products and services.

Responsibilities
  • Manage customer relationships and provide exceptional customer service
  • Process financial transactions and member services accurately and efficiently
  • Upsell and cross-sell Credit Union products and services to meet customers' needs
  • Maintain accurate and up-to-date financial records for customers
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • 2-5 years of experience in a related field, such as banking or finance
  • Strong communication and interpersonal skills to interact with customers and colleagues
Salary and Benefits

The estimated salary range for this role is $55,000 - $85,000 per year, depending on experience and qualifications.

Bellco offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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