Proactive Customer Advocate

4 days ago


Marlow, United Kingdom Paradigm Housing Group Full time

About Our Job: We are seeking an enthusiastic and motivated individual to join our Customer and Neighbourhood Team as an Adaptive Service Specialist. In this role, you will be working closely with customers and colleagues to deliver exceptional service and resolve problems efficiently.

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About Us: Paradigm Housing Group is committed to putting our customers at the heart of everything we do. We strive to provide excellent services that meet their needs and exceed their expectations.

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Your Key Responsibilities:

  • Providing top-notch customer service
  • Resolving customer complaints and issues efficiently
  • Collaborating with colleagues to achieve team goals

Requirements:

  • Excellent communication and interpersonal skills
  • Able to work independently and as part of a team
  • Adaptable and able to handle multiple tasks

Benefits:

  • A salary of approximately £28,000 per year, based on location and experience
  • Ongoing training and development opportunities
  • A supportive and collaborative work environment

About Our Culture: At Paradigm Housing Group, we value our employees' well-being and offer a range of benefits to support their physical and mental health. You can expect a positive work-life balance, regular breaks, and a comprehensive pension scheme.



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