Sales and Customer Advocate

3 days ago


Marlow, United Kingdom Churchill Living Ltd Full time
Job Title: Sales and Customer Advocate

We are seeking a talented Sales and Customer Advocate to join our team at Churchill Living Ltd. This is an exciting opportunity to work in a dynamic environment where you will be responsible for providing exceptional customer service and sales support to our valued customers.



About the Role

As a Sales and Customer Advocate, you will be the primary point of contact for customers, providing them with information and guidance on our retirement living options. You will work closely with our sales and marketing teams to achieve sales targets and ensure that customers receive a hassle-free and positive experience from initial contact to move-in day.



Key Responsibilities


  1. Provide exceptional customer service and support to customers, responding to their queries and concerns in a timely and professional manner.
  2. Work closely with the sales and marketing teams to achieve sales targets and promote our retirement living options.
  3. Build strong relationships with customers to ensure they have a positive experience from initial contact to move-in day.
  4. Conduct site visits and provide customers with information and guidance on our retirement living options.
  5. Collaborate with other departments, including marketing, customer relations, and construction, to ensure seamless communication and a positive customer experience.


Requirements

To be successful in this role, you will need to have excellent customer service and communication skills, as well as a strong understanding of our retirement living options. You will also need to be able to work independently and as part of a team, with a proactive approach to sales and marketing.



What We Offer

We offer a competitive salary, generous commission and bonus scheme, and a range of benefits, including cash for car allowance, 24 days holiday, and company pension contribution. We are committed to providing a positive and supportive work environment, where you can grow and develop your career.



About Us

Churchill Living Ltd is a leading provider of retirement living options, with a strong commitment to customer service and community. We offer a range of apartments and homes, designed to provide safety, support, and a sense of community for our customers. Our team is dedicated to providing exceptional service and support, and we are proud to have been voted a Sunday Times Top 10 Best Places to Work. If you are passionate about providing exceptional customer service and sales support, we would love to hear from you.



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