Customer Experience Specialist

4 days ago


Marlow, United Kingdom Paradigm Housing Group Full time
Role Overview
We are seeking a skilled Customer Experience Specialist to join our team at Paradigm Housing Group. The successful candidate will be responsible for providing excellent customer service, working closely with colleagues and partners to deliver high-quality results.

Key Responsibilities:
  • Deliver exceptional customer service through proactive communication and issue resolution.
  • Collaborate with the Customer and Neighbourhood Team to achieve shared goals and objectives.
  • Maintain accurate records and reports to inform decision-making and improve processes.

What You'll Need
To succeed in this role, you will need:
  • A strong track record of delivering excellent customer service.
  • Excellent communication and problem-solving skills.
  • The ability to work collaboratively as part of a team.

Salary
The salary for this role is approximately £35,000 per annum, depending on experience.

About Us
Paradigm Housing Group is a leading provider of affordable housing and services. We are committed to putting our customers at the heart of everything we do, and we're looking for like-minded individuals to join our team.

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