Customer Service Specialist

4 days ago


Marlow, United Kingdom Paradigm Housing Group Full time
Role Overview
Welcome to the Customer and Neighbourhood Team at Paradigm Housing Group, where we put our customers at the heart of everything we do. As a key member of our team, you will be responsible for providing exceptional customer service and building strong relationships with our residents.

About the Role
We are seeking an enthusiastic and motivated individual to join our team on a permanent basis. The successful candidate will have excellent communication and problem-solving skills, with a passion for delivering high-quality customer service.

Key Responsibilities
- Provide exceptional customer service to residents, responding to queries and resolving issues in a timely and professional manner
- Work closely with colleagues to ensure that resident needs are met and exceeded
- Develop and maintain strong relationships with residents, promoting trust and confidence in our services

Benefits
- Competitive salary: £25,000 - £30,000 per annum (dependent on experience)
- Opportunities for career development and progression within the company
- A dynamic and supportive work environment

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