Customer Service Assistant

5 months ago


Marlow, United Kingdom LinkLife Full time

**LinkLife are excited to be working with a growing client based in High Wycombe who are seeking a passionate and caring individual to join their Customer Service team**

**Role: Customer Service Assistant**

**Location: High Wycombe, Buckinghamshire**

**Salary: £23,000 - £24,500**

**Contract: Full Time, 37.5 hrs per week - Monday to Friday 10am - 6pm**

**Benefits**:

- Company pension scheme
- Free onsite parking
- Staff canteen
- Cycle to work scheme
- Hybrid opportunities after probation and training
- Discounts on selected products and services

**Main Duties of Customer Service Assistant**:

- Providing first class customer service experience to all customers and clients
- Check in with customers on a regular basis and build relationships
- Take part in department meetings
- Support other team members when required
- Work towards targets set by line manager
- Provide information to customers on products

**Main Essentials of Customer Service Assistant**:

- Previous customer service experience
- Excellent telephone manner
- Strong experience managing a high number of calls
- Able to work under pressure with a 'can do' attitude
- Strong multitask skills

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£24,500.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Free parking
- Health & wellbeing programme
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Application question(s):

- Do you have previous experience working in an office environment?

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 2 years (required)

Licence/Certification:

- Driving Licence (required)

Ability to Commute:

- Marlow, Buckinghamshire (required)

Ability to Relocate:

- Marlow, Buckinghamshire: Relocate before starting work (required)

Work Location: In person



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