Customer Service Representative
3 weeks ago
We are seeking a highly skilled and customer-focused individual to join our Operations department as a Customer Service Executive. As a key member of our Customer Service Business to Business team, you will be responsible for working with customers to resolve enquiries and provide exceptional service.
Key Responsibilities- Manage customer orders and ensure timely delivery of products
- Process complex orders via SAP and maintain accurate records
- Provide pricing and delivery information to customers
- Handle customer complaints and escalate issues to relevant stakeholders
- Prepare and distribute customer activity reports
- Communicate with internal and external stakeholders to resolve customer queries
- Proven customer service experience in a business-to-business environment
- Excellent data entry, typing, and analytical skills
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and meet deadlines
- SAP knowledge and sales order processing experience are desirable
As a valued member of our team, you will enjoy a range of benefits, including:
- Free on-site parking
- Non-contractual work-from-home option
- 25 days holiday + bank holidays
- Private medical and dental insurance
- Group life assurance benefits
- Annual gym allowance
- Discounted Milwaukee and Ryobi products
- Access to our TTi Benefits Hub
We are committed to the wellbeing of our employees and offer an Employee Assistance Programme, providing access to a confidential helpline 24/7.
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Marlow, United Kingdom Bucks and Berks Recruitment Full timeCustomer Service ExecutiveAn exciting opportunity has arisen to join our client, a leading organisation, in a dynamic and fast-paced environment.We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Executive. As a key member of our customer service team, you will be responsible for delivering exceptional...
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Marlow, United Kingdom Bucks and Berks Recruitment Full timeCustomer Service ExecutiveAn exciting opportunity has arisen to join our client, a leading organisation, in a dynamic and fast-paced environment.We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Executive. As a key member of our customer service team, you will be responsible for delivering exceptional...
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Marlow, United Kingdom Techtronic Industries - TTI UK Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Customer Service team as an E-Commerce Customer Service Agent. As a key member of our Operations department, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key ResponsibilitiesRespond to...
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Marlow, United Kingdom Techtronic Industries - TTI UK Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Customer Service team as an E-Commerce Customer Service Agent. As a key member of our Operations department, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key ResponsibilitiesRespond to...
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Marlow, United Kingdom Techtronic Industries - TTI UK Full timeAbout the RoleWe are seeking a highly skilled Customer Service Executive to join our Operations department, within our Customer Service Business to Business team. As a key member of our team, you will be responsible for working with customers to resolve enquiries, manage customer orders, and provide exceptional customer service.Key ResponsibilitiesDeal...
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Customer Service Representative
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