Customer Service Specialist

3 weeks ago


Marlow, United Kingdom Paradigm Housing Group Full time

Are you passionate about delivering exceptional customer experiences?

At Paradigm Housing Group, we put our customers at the heart of everything we do.

Job Summary

We are seeking an enthusiastic and motivated individual to join our Customer and Neighbourhood Team on a permanent basis.

The ideal candidate will be adaptable, a natural problem solver, and passionate about providing excellent customer service.

As a Customer Service Specialist, you will play a key role in ensuring that our customers receive the highest level of service and support.

About the Role

This is a full-time position, with a salary of £32,000 per annum, plus benefits.

The successful candidate will work closely with our customers and colleagues to resolve issues and provide solutions.

  • Main Responsibilities:
  • Deliver exceptional customer service and support
  • Resolve customer complaints and issues
  • Work collaboratively with colleagues to achieve team goals
Requirements

To be considered for this role, you will need:

  • Essential Qualifications:
  • Degree in a relevant field (e.g. customer service, business studies)
  • Excellent communication and interpersonal skills
Benefits

In addition to a competitive salary and benefits package, we offer:

  • A comprehensive training programme to develop your skills and knowledge
  • Ongoing support and development opportunities


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