Customer Service Advisor

2 weeks ago


Marlow, United Kingdom Bucks & Berks Recruitment PLC Full time

At Bucks & Berks Recruitment PLC, we are seeking a highly skilled and motivated individual to fill the role of Customer Service Executive. This exciting opportunity is based in Marlow, offering a chance to work with a leading organisation.

We offer a competitive salary range of £25,000 - £30,000 per annum, reflecting the skills and experience required for this position.

This full-time role involves providing exceptional customer service and support to our clients. If you have previous experience in customer services or a call centre, with excellent communication and problem-solving skills, we want to hear from you.

  • Fantastic benefits package, including 25 days holiday and private medical cover
  • Lovely working hours: 9am - 5pm, Monday to Friday

Please find below a detailed job description outlining the key responsibilities and requirements of this role:

Job Description:

Company Overview: Our client is a well-established organisation based in Marlow, renowned for its commitment to excellence and customer satisfaction.

Salary: £25,000 - £30,000 per annum, depending on experience

Job Description: As a Customer Service Executive, you will be responsible for delivering exceptional customer service and support to our clients. Your key duties will include:

  • Responding to customer inquiries and resolving issues in a timely and professional manner
  • Providing accurate and helpful information to customers via phone, email, and other communication channels
  • Working closely with internal teams to ensure seamless delivery of services

Required Skills and Qualifications: To succeed in this role, you will need:

  • Previous experience in customer services or a call centre environment
  • Excellent communication and problem-solving skills
  • A strong customer-focused approach

Benefits: We offer a fantastic benefits package, including 25 days holiday and private medical cover, as well as lovely working hours: 9am - 5pm, Monday to Friday.


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