Hybrid Solutions Manager

1 month ago


Marlow, United Kingdom SAS Full time
Senior Customer Success Manager Job Description
SAS is a leader in data and AI, inspiring customers worldwide to transform data into intelligence. We're seeking a Senior Customer Success Manager to establish relationships with our customers and drive adoption of our software and solutions. This is a challenging and rewarding role that requires strong communication and relationship-building skills, as well as a deep understanding of data management, analytics, and artificial intelligence.

Key Responsibilities
Develop strong customer advocates across all levels of the organization, becoming a trusted advisor to our customers. Jointly define success with customers to manage software adoption and exceed expectations. Work with SAS stakeholders to develop comprehensive adoption plans and provide key business insights for data-driven decision-making. Lead or assist with gathering requirements for new and ongoing projects. Monitor customer success through metrics and other measurements. Estimated salary: $120,000 - $150,000 per year.

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