Technical Help Desk Agent
7 hours ago
We are looking for a Technical Help Desk Agent to join our team in Leeds, UK. The successful candidate will be responsible for providing technical assistance to customers and ensuring the smooth operation of our computer systems.
The ideal candidate will have excellent communication skills and be able to work under pressure. They will also need to possess knowledge of Microsoft operating systems, Active Directory, and networked resources.
Salary: £24,000 - £28,000 per annum
Job Description:
Company OverviewInterface Recruitment UK is a leading recruitment agency specializing in IT and technology placements.
Job SummaryWe are seeking a highly motivated and organized individual to join our IT support team as a Technical Help Desk Agent.
Key Responsibilities:- Provide technical assistance to customers via phone, email, or in-person
- Log and resolve IT support tickets in a timely manner
- Procure hardware, software, and IT consumables as required
- Manage and document new system users, user access changes, and system leavers
Benefits:
- Competitive salary
- Opportunities for professional development and growth
- A supportive and dynamic work environment
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