Help Desk Specialist
3 days ago
We are seeking a skilled Help Desk Specialist to join our team in Leeds, UK. This is an exciting opportunity for individuals who want to develop their technical skills and work in a fast-paced environment.
Job Description:- Provide first-line technical support to customers via phone, email, or self-service portal
- Diagnose and resolve technical issues with Windows and Office applications
- Escalate complex issues to internal teams or third-party suppliers as needed
About Ricoh:
Ricoh is a global technology company that offers innovative digital services to businesses. Our mission is to make work smarter and more creative through technology.
As a Help Desk Specialist, you will be responsible for providing excellent customer service and resolving technical issues efficiently. You will work closely with internal teams and external partners to ensure that our customers receive the best possible support.
This role requires strong communication and problem-solving skills, as well as a passion for technology. If you're looking for a challenging and rewarding career opportunity, we encourage you to apply.
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