Helpdesk Management Specialist
15 hours ago
We are seeking an experienced Helpdesk Management Specialist to join our IT team. As a key member of our Help Desk environment, you will be responsible for managing and maintaining our IT Helpdesk system, ensuring timely assistance to end-users.
Responsibilities:- Manage and maintain the IT Helpdesk environment (Freshservice)
- Provide management reports on help desk operations, ensuring service levels are met
- Minimum 5 years' experience in a fast-paced end-user IT support environment
- Hands-on experience of operating a helpdesk environment, including call allocations, queue management
- A salary of £50,000 - £70,000 per annum, depending on experience
- Ongoing training and development opportunities
- A dynamic and supportive work environment
-
IT Helpdesk Operations Manager
4 weeks ago
Leeds, Leeds, United Kingdom Interface Recruitment UK Full timeIT Helpdesk Manager Job DescriptionThe successful candidate will oversee the delivery of a high-quality technical support service to staff. To provide a technical role within the business and manage the day-to-day operations of the global Help Desk. To manage the Help Desk team and ensure a consistent high level of service.Responsibilities:Manage and provide...
-
Payroll and Pensions Helpdesk Officer
2 weeks ago
Leeds, Leeds, United Kingdom WSP Full timePayroll and Pensions Helpdesk OfficerThe role is situated within the Financial Services department of WSP Shared Services, focusing on the seamless and accurate delivery of 5 UK-based payrolls. This role requires exceptional accuracy and attention to detail, making it suitable for someone seeking to develop their payroll knowledge and technical...
-
IT Helpdesk Professional
1 day ago
Leeds, Leeds, United Kingdom Interface Recruitment UK Full timeAre you an IT professional looking for a new challenge? Interface Recruitment UK is hiring an IT Support Analyst to join our team. Estimated salary: £29,500 per annum.About the Role:This exciting opportunity requires a skilled IT Support Analyst to provide technical assistance and maintain high customer service standards. The successful candidate will have...
-
Master Craftsman
16 hours ago
Leeds, Leeds, United Kingdom GRAHAM ASSET MANAGEMENT LIMITED Full timeJob SummaryWe are seeking a highly skilled and experienced Master Craftsman to join our team as a Joinery Specialist. This is a full-time, permanent position based at the University of Leeds.About GRAHAMGRAHAM is a leading Total FM provider with a strong reputation for delivering exceptional services to our clients. We invest in our people and strive for...
-
Business Intelligence Support Specialist
1 month ago
Leeds, Leeds, United Kingdom Interface Recruitment UK Full timeOur client's data visualization software empowers businesses to make informed decisions quickly. As a Business Intelligence Support Specialist, you will play a crucial role in ensuring seamless support for this product.Key responsibilities include managing the helpdesk, responding to customer inquiries, and collaborating with the team to achieve milestones....
-
Maintenance Operations Manager
2 weeks ago
Leeds, Leeds, United Kingdom GRAHAM ASSET MANAGEMENT LIMITED Full timeAbout the RoleWe are seeking a highly skilled Maintenance Operations Manager to join our team at GRAHAM ASSET MANAGEMENT LIMITED.Key ResponsibilitiesManage the internal maintenance team and external supply chain, ensuring work is completed on time and to the required quality.Work closely with the Helpdesk to ensure efficient completion of works,...
-
Leeds, Leeds, United Kingdom GRAHAM ASSET MANAGEMENT LIMITED Full timeAbout the RoleGraham Asset Management Limited is a leading provider of total facilities management services, working with a range of clients across the UK. As an experienced joinery specialist, you will play a vital role in delivering high-quality joinery tasks on large and small commercial projects at the University of Leeds.Job DescriptionThe successful...
-
Expert Business Intelligence Support Specialist
3 weeks ago
Leeds, Leeds, United Kingdom Interface Recruitment UK Full timeWe are seeking an experienced Business Intelligence Support Specialist to join our team at Interface Recruitment UK.As a key member of our team, you will be responsible for providing expert support for our clients' Business Intelligence product.Key responsibilities include:Providing Swift Solutions: Manage the Helpdesk, logging and responding to calls to...
-
Leeds, Leeds, United Kingdom Pareto Facilities Management Full timeWe are seeking a highly organised and professional Front of House and Facilities Manager to oversee the day-to-day operations of our prominent building in Leeds City Centre.As the first point of contact for all visitors and tenants, you will ensure a warm and professional welcome. You will be responsible for managing front-of-house operations, acting as a...
-
Contract Management Specialist
4 weeks ago
Leeds, Leeds, United Kingdom Nationwide Specialist Services Full timeAbout the Role:We are seeking a highly organized and detail-oriented Contract Management Specialist to join our team at Nationwide Specialist Services. As a key member of our Customer Service department, you will be responsible for managing our purchase order lifecycle, ensuring all Cleaning customers/contracts have a valid Purchase order in place, and...
-
Global IT Service Desk Operations Manager
3 weeks ago
Leeds, Leeds, United Kingdom Interface Recruitment UK Full timeThe IT Helpdesk is responsible for providing timely and professional technical support to end-users.This role oversees and reports on the day-to-day operations of the global Help Desk environment.Key responsibilities include managing the IT Helpdesk environment, providing management reports, overseeing help desk support staff, and enforcing technical...
-
Software Support Specialist
4 weeks ago
Leeds, Leeds, United Kingdom Interface Recruitment UK Full timeSoftware Support SpecialistA key role within our growing business, this Software Support Specialist position will see you working closely with our team to deliver exceptional customer service and support. As a Software Support Specialist, you will be responsible for providing first and second-line support for our main customer management application,...
-
Business Intelligence Support Specialist
4 weeks ago
Leeds, Leeds, United Kingdom Interface Recruitment UK Full timeBespoke Applications Support Consultant – LeedsOur clients' data visualisation software enables businesses to make faster and better decisions. With a growing requirement to make rapid sense of ever-burgeoning information, the demand for Business Intelligence is increasing exponentially.This role is responsible for providing support for the BI product,...
-
IT Support Specialist
1 month ago
Leeds, Leeds, United Kingdom Inspiremyfuture Full timeOverview:An exciting opportunity to work with our best-in-class MIS Support team, delivering software support and training on SIMS, Arbor, and Scholar pack. Our aim is to help schools make the most effective use of their MIS system.This role involves working with customers to resolve queries and faults on a specialist education-focused MIS helpdesk, as well...
-
Global IT Operations Manager
14 hours ago
Leeds, Leeds, United Kingdom Interface Recruitment UK Full timeJob Title: Global IT Operations ManagerWe are seeking an experienced Global IT Operations Manager to oversee the day-to-day operations of our global Help Desk environment. The successful candidate will ensure timely assistance to end-users, while maintaining compliance with applicable regulations.Key Responsibilities:Manage and maintain the IT Helpdesk...
-
Claims Management Specialist
1 month ago
Leeds, Leeds, United Kingdom Stride Resource Management Ltd Full timeWe are seeking a Claims Management Specialist to support our global network operations and manage one of the largest global insurance programs. This role offers the chance to expand client-facing responsibilities, adding variety and depth to the position, while developing skills in claims management in a dynamic environment.As an experienced Claims Handler,...
-
Insurance Risk Management Specialist
1 month ago
Leeds, Leeds, United Kingdom Stride Resource Management Ltd Full timeStride Resource Management Ltd is seeking a skilled Insurance Risk Management Specialist to join its team. The ideal candidate will have a strong background in risk management and loss prevention practices across various insurance risks.Key Responsibilities:Develop and implement effective risk management strategies to mitigate potential losses.Conduct...
-
HVAC Specialist
1 month ago
Leeds, Leeds, United Kingdom Phosters FM Full timeWe are seeking a skilled HVAC Specialist to join our team at Phosters FM. This exciting new position offers a varied and rewarding career for the right individual.The successful candidate will be responsible for visiting sites as directed by the central helpdesk to carry out a range of works to properties, as well as assisting other technicians on more...
-
Risk Management Specialist
1 day ago
Leeds, Leeds, United Kingdom Stride Resource Management Ltd Full timeA competitive salary of £45,000 to £55,000 per annum is offered for this role.Job DescriptionA Risk Management Specialist or Liability Claims Handler is required to handle and settle third-party liability claims, typically up to £100K, including Employers' Liability and Public Liability claims. Responsibilities include thorough investigation, report-only...
-
Risk Management Specialist
1 month ago
Leeds, Leeds, United Kingdom Kennedys Full timeAbout the RoleKennedys is seeking an experienced Risk Management Specialist to join our New Business Risk team. As a key member of the team, you will be responsible for managing new business intake processes across the Firm, providing information, advice, and guidance on risk and compliance issues.Key ResponsibilitiesSupport the team in delivering an...