IT Service Delivery Specialist

3 days ago


Leeds, Leeds, United Kingdom Interface Recruitment UK Full time
Job Description

We are looking for an experienced IT professional to join our team as an IT Service Delivery Specialist. The successful candidate will have strong technical skills, excellent communication skills, and the ability to work effectively in a fast-paced environment.

As an IT Service Delivery Specialist, you will be responsible for delivering high-quality IT services to over 6000 staff members, managing a helpdesk environment, and ensuring the delivery of services in line with ITIL best practices.

The ideal candidate will have at least 5 years' experience in a fast-paced end-user IT support environment, hands-on experience of managing a helpdesk environment, and proven project management skills.

We offer a competitive salary of around £60,000 per annum, depending on experience, and a range of benefits including training and development opportunities.

About the Job
  • Deliver high-quality IT services to over 6000 staff members
  • Manage a helpdesk environment
  • Ensure the delivery of services in line with ITIL best practices
Requirements
  • At least 5 years' experience in a fast-paced end-user IT support environment
  • Hands-on experience of managing a helpdesk environment
  • Proven project management skills


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