Helpdesk Technician

1 week ago


Leeds, Leeds, United Kingdom Interpublic Group Full time
Job Overview

Interpublic Group is seeking a Helpdesk Technician to join our IT team in Leeds. The successful candidate will be responsible for providing technical support to employees, ensuring that all issues are dealt with promptly and efficiently.

Key Responsibilities:

  • To deploy PCs and associated peripherals, including new installations and the redeployment of existing equipment.
  • To install and configure operating systems to agreed standards under the direction of the Service Manager.
  • To assist in the compilation and maintenance of an accurate inventory of hardware and software.

Requirements:

  • Experience of using Microsoft O365 (Windows 10/11 and Office Suite).
  • Knowledge of Mac OS and basic troubleshooting.
  • Able to communicate efficiently and courteously, focusing on customer service.

The salary for this position is estimated to be around £25,000 - £29,000 per annum, depending on experience.



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