Customer Service Representative

6 days ago


Leatherhead, Surrey, United Kingdom Age UK Full time
Job Overview: Customer Service Representative

We are seeking a friendly and outgoing Customer Service Representative to join our Leatherhead team. As a valued member of our team, you will provide exceptional customer service and support with sales, stock rotation, and store tidying.

Key Responsibilities:

  • Deliver an excellent customer service experience
  • Support with sales, stock rotation, and store tidying
  • Represent Age UK in a professional manner and reflect our core values

Requirements:

  • Experience in working in a customer-facing role
  • Ability to lift and carry bags of stock up to 10kg
  • The ability to work as part of an effective team
  • Flexible approach to work with a requirement to work additional days to cover holidays and sickness or participate in trading outside of normal shop hours

Benefits:

  • A competitive hourly rate (£9.50 - £10.50)
  • 25 days holiday (pro-rata) + bank holiday allowance
  • A generous pension – we will contribute 8%
  • Great discounts and rewards through Blue Light Card and BenefitHub
  • Life assurance, Bupa health cashback plan
  • Tickets for Good – Free and discounted tickets for events

Salary: £9.50 - £10.50 per hour, estimated annual salary £20,640 - £22,080

We value diversity and inclusion in the workplace and welcome applications from diverse candidates.



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