Customer Service Representative
4 days ago
Salary: £25,000 per annum
Location: Leatherhead
This is a great opportunity to join our team as a Customer Service Representative in Leatherhead. As an Account Customer Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers receive the highest level of care.
In this role, you will meet and greet customers in our Front Office, answer customer quote e-mail enquiries for repair work, and respond to general enquiries by phone. You will also be responsible for booking in products into our company ticketing system, processing work to the carbon and restoration teams, preparing products for return shipping, and moving products to different departments and shipping boxes.
To succeed in this role, you will need to have excellent spoken and written English communication skills, experience of office or light industrial work, and the ability to be articulate and unflustered in front of customers. You should also have sound numeracy and literacy skills, be competent with computers, email, spreadsheets, images etc (Microsoft Office and Email), and possess punctuality and attention to detail.
We offer a competitive salary of £25,000 per annum, 20 days holiday + bank holidays, and Monday - Friday, 8:30am - 5pm working hours. We are a growing company with opportunities for career progression, and we offer a pension scheme. If you are interested in this role, please apply.
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