Customer Success Specialist
1 week ago
We are seeking a highly organized and detail-oriented Candidate Name to fill the role of Customer Success Specialist at Bytes Software Services.
This position involves providing exceptional support to our customers, ensuring their needs are met and exceeding their expectations. As a key member of our team, you will be responsible for managing customer relationships, resolving issues, and implementing solutions that drive customer satisfaction and retention.
The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment. If you are passionate about delivering outstanding customer experiences and have a strong understanding of software services, we encourage you to apply for this exciting opportunity.
Key Responsibilities:- Account Management: Develop and maintain strong relationships with our customers, understanding their needs and preferences to provide tailored support.
- Issue Resolution: Identify and resolve customer complaints and issues in a timely and professional manner, escalating complex problems as needed.
- Solution Implementation: Collaborate with internal stakeholders to develop and implement solutions that meet customer needs, driving customer satisfaction and retention.
- Communication: Maintain regular communication with customers, providing updates on issue resolution and solution implementation.
- Education: A-Levels (A-C) English & Mathematics or equivalent qualification.
- Experience: Previous experience in a customer-facing role, preferably in a software services environment.
- Skills: Excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.
Estimated Salary: £35,000 - £45,000 per annum, depending on experience.
-
Accounting and Customer Support Specialist
4 days ago
Leatherhead, Surrey, United Kingdom ESP Utilities Group Ltd Full timeJob Title: Accounting and Customer Support Specialist">About ESP Utilities Group Ltd: We are a leading provider of utility services, dedicated to delivering exceptional customer experiences. Our team is growing, and we're seeking a talented individual to support our customers during network deployment.About the Role: As an Accounting and Customer Support...
-
Battersea Brand Ambassador
2 weeks ago
Leatherhead, Surrey, United Kingdom Hyundai Full timeAbout HyundaiAt Hyundai, we are committed to delivering exceptional customer experiences. Our team is passionate about building strong relationships with our customers and providing them with the best possible service.Job SummaryWe are seeking a highly motivated and experienced Battersea Brand Ambassador - Customer Experience Specialist to join our team in...
-
Housing Officer
4 weeks ago
Leatherhead, Surrey, United Kingdom Stonewater Full timeWe are seeking a Customer Partner to join our Homes team within the Damp, Mould and Disrepair team at Stonewater. This role will provide exceptional customer service, putting customers at the heart of everything you do.You will be working with colleagues within our Damp, Mould and Disrepair team, ensuring we are doing everything possible to complete repairs,...
-
Payroll Specialist
1 month ago
Leatherhead, Surrey, United Kingdom Page Personnel Sales Full timeAbout Our ClientOur client is a leading professional services firm based in the UK. The company offers a wide range of financial and consulting services.Job DescriptionThe Payroll Specialist role involves:Preparing client payrolls on a weekly, fortnightly, monthly, quarterly and annual basisIncorporating payroll changes that have been notified by agreed...
-
Operations Support Specialist
1 month ago
Leatherhead, Surrey, United Kingdom Premium Credit Limited Full timeJoin our team at Premium Credit Limited as an Operations Support Specialist and contribute to our success in providing insurance premium finance and annually charged services to millions of customers across the UK and Ireland.As an Operations Support Specialist, you will provide administrative, processing, and customer service support to retail and business...
-
Quality Assurance Specialist
4 weeks ago
Leatherhead, Surrey, United Kingdom Park Street People Full timeWe are seeking a Quality Assurance Specialist to manage and resolve customer complaints regarding our portfolio of products in a timely and efficient manner.The ideal candidate will have previous experience in complaints handling/investigations and a strong attention to detail, as well as excellent communication skills.The Quality Assurance Specialist will...
-
Customer Experience Specialist
6 days ago
Leatherhead, Surrey, United Kingdom T Brown Group Full timeOverview of the Role: At T Brown Group, we're committed to delivering exceptional service to our social housing customers. As a Customer Care Agent, you'll be part of our team that ensures our customers stay warm and comfortable throughout the year. Your key responsibilities will include providing inbound and outbound telephone support and assistance to...
-
Customer Support Specialist
2 weeks ago
Leatherhead, Surrey, United Kingdom Mika Recruitment Full timeThe Role:This role is pivotal to the support of our customers. As a Customer Services Executive, you will be the first point of contact for our valued customers. Your duties will include answering customer calls, responding to emails and chat enquiries, and providing essential support to the sales and administration teams.Responsibilities include enrolling...
-
Customer Liaison Specialist
3 weeks ago
Leatherhead, Surrey, United Kingdom Rock managed services Full timeJob TitleWe are seeking a dedicated and enthusiastic Customer Liaison Officer to provide exceptional service to our customers in the housing and construction sector.The ideal candidate will possess strong communication skills, a knack for problem-solving, and the ability to analyze complex situations.Key Responsibilities:Provide timely and effective support...
-
IT Contract Specialist
1 week ago
Leatherhead, Surrey, United Kingdom Bytes Software Services Full timeJob Title: IT Contract SpecialistWe are seeking an experienced IT Contract Specialist to join our team at Bytes Software Services.About the Role:The successful candidate will be responsible for reviewing and responding to legal issues and enquiries from internal and external customers. They will also ensure end-to-end management of all contracts that pass...
-
Customer Liaison Professional
4 days ago
Leatherhead, Surrey, United Kingdom Rock managed services Full timeWe are seeking a dedicated and enthusiastic Customer Liaison Professional to provide exceptional service to our customers in the housing and construction sector. The ideal candidate will possess strong communication skills, a knack for problem-solving, and the ability to analyze customer needs efficiently.This role is crucial in ensuring customer...
-
Customer Service Support Specialist
1 week ago
Leatherhead, Surrey, United Kingdom T Brown Group Full timeRole OverviewAs a key member of the T Brown Group team, you will play a vital role in delivering exceptional customer service to our social housing customers. Your primary responsibility will be to provide proactive and reactive support via telephone, ensuring that our customers receive timely assistance and resolution to their...
-
Senior IT Infrastructure Specialist
1 week ago
Leatherhead, Surrey, United Kingdom Premium Credit Full timeAbout the RoleWe are seeking an experienced Senior IT Infrastructure Specialist to join our team at Premium Credit.Job DescriptionThis is a fantastic opportunity for a talented professional to contribute to the success of our organization. As a Senior IT Infrastructure Specialist, you will be responsible for:Designing and implementing robust IT...
-
Customer Service Liaison Specialist
4 days ago
Leatherhead, Surrey, United Kingdom Rock managed services Full timeRole Overview:We are seeking a dedicated and enthusiastic Customer Liaison Officer to provide exceptional service to our customers in the housing and construction sector.About Us:Rock Managed Services is a dynamic organization committed to delivering outstanding results for our clients.Job Responsibilities:Provide exceptional customer service to meet the...
-
Insurance Premium Finance Specialist
3 days ago
Leatherhead, Surrey, United Kingdom Premium Credit Ltd Full timeOur Business: Premium Credit Ltd is a multi-award-winning business providing insurance premium finance and annually charged services to over 2.5 million customers through a network of almost three thousand partners.">Salary and Benefits: We offer a competitive salary up to £26,000 per annum, along with a range of benefits, including a workplace pension...
-
Customer Experience Insights Specialist
1 month ago
Leatherhead, Surrey, United Kingdom Premium Credit Limited Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Analyst to join our team at Premium Credit Limited. As a key member of our Customer and Partner Experience team, you will play a crucial role in providing effective data insights that enable strategic decisions to improve the customer journey performance.Key ResponsibilitiesConduct qualitative...
-
Leatherhead, Surrey, United Kingdom Automobile Association Full timeWe are seeking a highly skilled Senior Executive Complaints Liaison Specialist to join our team at the Automobile Association in Leatherhead. This exciting opportunity involves representing us within Hyundai's Executive Complaints Support Team, ensuring the success of our UK Customer-First Solutions Centre.As a Senior Executive Complaints Liaison Specialist,...
-
Customer Service Representative
2 weeks ago
Leatherhead, Surrey, United Kingdom Lidl in Deutschland Full timeAbout the RoleLidl is seeking a Customer Assistant to join our team. As a Customer Assistant, you will be responsible for providing excellent customer service and ensuring that our store is clean and well-stocked.Key ResponsibilitiesUnpack deliveries and maintain a clean and organized store environmentAssist customers with their shopping needs and provide a...
-
Director of Customer Experience
4 days ago
Leatherhead, Surrey, United Kingdom Premium Credit Ltd Full timeJob SummaryWe are seeking an experienced leader to join our team as Director of Customer Experience at Premium Credit Ltd.The successful candidate will be responsible for leading a team to enhance customer outcomes by improving processes, human capabilities, and technology, enabling the business to manage sustainably.About the RoleThis is a key leadership...
-
Microsoft Dynamics Configuration Specialist
4 weeks ago
Leatherhead, Surrey, United Kingdom Paritas Recruitment Full timeParitas Recruitment is seeking a skilled Microsoft Dynamics Configuration Specialist to join their team. The successful candidate will be responsible for delivering and supporting configuration activities and micro services used by the organization.The role involves working closely with functional teams to hand over agreed configuration and its...