Customer Service Support Specialist

1 week ago


Leatherhead, Surrey, United Kingdom T Brown Group Full time
Role Overview

As a key member of the T Brown Group team, you will play a vital role in delivering exceptional customer service to our social housing customers. Your primary responsibility will be to provide proactive and reactive support via telephone, ensuring that our customers receive timely assistance and resolution to their queries.

Responsibilities
  • Respond to customer inquiries in a professional and courteous manner, resolving issues promptly and efficiently.
  • Collaborate with technical experts to resolve complex customer issues, ensuring seamless problem-solving and minimization of downtime.
  • Conduct regular training and development sessions to enhance your knowledge and skills, enabling you to stay up-to-date with industry developments and best practices.
Requirements
  • A passion for delivering exceptional customer service and a strong commitment to meeting customer needs.
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.
  • An analytical mindset, with the capacity to identify and resolve complex customer issues effectively.
What We Offer

We offer a competitive salary range of £22,000 - £25,000 per annum, commensurate with experience. In addition, we provide a comprehensive benefits package, including paid annual leave, pension scheme, and opportunities for career progression within the company.



  • Leatherhead, Surrey, United Kingdom ESP Utilities Group Ltd Full time

    Job Title: Accounting and Customer Support Specialist">About ESP Utilities Group Ltd: We are a leading provider of utility services, dedicated to delivering exceptional customer experiences. Our team is growing, and we're seeking a talented individual to support our customers during network deployment.About the Role: As an Accounting and Customer Support...

  • Housing Officer

    4 weeks ago


    Leatherhead, Surrey, United Kingdom Stonewater Full time

    We are seeking a Customer Partner to join our Homes team within the Damp, Mould and Disrepair team at Stonewater. This role will provide exceptional customer service, putting customers at the heart of everything you do.You will be working with colleagues within our Damp, Mould and Disrepair team, ensuring we are doing everything possible to complete repairs,...


  • Leatherhead, Surrey, United Kingdom Bytes Software Services Full time

    At Bytes, we're committed to delivering exceptional customer experiences through our DaaS services. As a DaaS Service Desk Support Specialist, you'll play a vital role in ensuring our customers receive the highest level of service.Purpose: To provide seamless support and resolution to customer inquiries and issues related to our DaaS services.Main...


  • Leatherhead, Surrey, United Kingdom Mika Recruitment Full time

    The Role:This role is pivotal to the support of our customers. As a Customer Services Executive, you will be the first point of contact for our valued customers. Your duties will include answering customer calls, responding to emails and chat enquiries, and providing essential support to the sales and administration teams.Responsibilities include enrolling...


  • Leatherhead, Surrey, United Kingdom Transform Housing & Support Full time

    Housing and Support Services ManagerTransform Housing & Support is seeking an experienced manager to provide leadership and management of the housing and support services covered by the Reigate Team.The successful candidate will be responsible for providing holistic support to clients, promoting independence, and effectively managing risk.The team provides a...


  • Leatherhead, Surrey, United Kingdom Premium Credit Limited Full time

    Join our team at Premium Credit Limited as an Operations Support Specialist and contribute to our success in providing insurance premium finance and annually charged services to millions of customers across the UK and Ireland.As an Operations Support Specialist, you will provide administrative, processing, and customer service support to retail and business...


  • Leatherhead, Surrey, United Kingdom Bytes Software Services Full time

    Job DescriptionWe are seeking a highly organized and detail-oriented Candidate Name to fill the role of Customer Success Specialist at Bytes Software Services.This position involves providing exceptional support to our customers, ensuring their needs are met and exceeding their expectations. As a key member of our team, you will be responsible for managing...


  • Leatherhead, Surrey, United Kingdom Rock managed services Full time

    Role Overview:We are seeking a dedicated and enthusiastic Customer Liaison Officer to provide exceptional service to our customers in the housing and construction sector.About Us:Rock Managed Services is a dynamic organization committed to delivering outstanding results for our clients.Job Responsibilities:Provide exceptional customer service to meet the...


  • Leatherhead, Surrey, United Kingdom Learning Tree Full time

    Job DescriptionCustomer Service Representative OpportunityWe are seeking a skilled and proactive Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.About UsLearning Tree is a leading provider of IT training and certification...


  • Leatherhead, Surrey, United Kingdom T Brown Group Full time

    Customer Care Role OverviewAt T Brown Group, we are seeking a skilled Customer Service Representative to join our exceptional team. As a key member of our Customer Care Team, you will provide inbound and outbound telephone support to our social housing customers, helping to resolve their issues and ensure they receive the assistance they need.Key...


  • Leatherhead, Surrey, United Kingdom ESP Utilities Group Full time

    Job Role: Customer Service AmbassadorAbout the Role:ESP Utilities Group is seeking a talented individual to join their team as a Customer Service Ambassador. This role is based in our Leatherhead office and is responsible for maintaining relationships with customers during network buildouts.Key Responsibilities:• Handling customer inquiries via phone and...


  • Leatherhead, Surrey, United Kingdom Mika Recruitment Full time

    We are seeking a dedicated Customer Service Representative to be the first point of contact for our valued customers. As a key member of our team, you will be responsible for delivering quality solutions to retain clients and build relationships, providing top-quality service to every customer.The RoleAs a Customer Service Representative, you will be...


  • Leatherhead, Surrey, United Kingdom Lidl in Deutschland Full time

    About the RoleLidl is seeking a Customer Assistant to join our team. As a Customer Assistant, you will be responsible for providing excellent customer service and ensuring that our store is clean and well-stocked.Key ResponsibilitiesUnpack deliveries and maintain a clean and organized store environmentAssist customers with their shopping needs and provide a...


  • Leatherhead, Surrey, United Kingdom ESP Utilities Group Ltd Full time

    At ESP Utilities Group Ltd, we are seeking a skilled Customer Service Representative to join our team in Leatherhead. As a key member of our customer-facing team, you will play a vital role in supporting our customers during the deployment of our networks.Key Responsibilities:Handle customer inquiries via phone and email, providing timely and effective...


  • Leatherhead, Surrey, United Kingdom undisclosed Full time

    Customer Service Role OverviewThis is a Customer Service role at an undisclosed company. The job entails providing support to Dermalogica stockists and consumers. The suitable candidate should have a passion for skincare and delivering exceptional customer service. The company provides full product training as part of the comprehensive induction...


  • Leatherhead, Surrey, United Kingdom Hyundai Full time

    About HyundaiAt Hyundai, we are committed to delivering exceptional customer experiences. Our team is passionate about building strong relationships with our customers and providing them with the best possible service.Job SummaryWe are seeking a highly motivated and experienced Battersea Brand Ambassador - Customer Experience Specialist to join our team in...


  • Leatherhead, Surrey, United Kingdom Mika Recruitment Full time

    About the RoleWe are seeking a highly skilled Customer Support Team Lead to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of support.Key ResponsibilitiesProvide exceptional customer service and support to our...


  • Leatherhead, Surrey, United Kingdom Optima Recruitment Full time

    Salary: £25,000 per annumLocation: LeatherheadThis is a great opportunity to join our team as a Customer Service Representative in Leatherhead. As an Account Customer Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers receive the highest level of care.In this role, you will meet and greet customers in...


  • Leatherhead, Surrey, United Kingdom T Brown Group Full time

    Overview of the Role: At T Brown Group, we're committed to delivering exceptional service to our social housing customers. As a Customer Care Agent, you'll be part of our team that ensures our customers stay warm and comfortable throughout the year. Your key responsibilities will include providing inbound and outbound telephone support and assistance to...


  • Leatherhead, Surrey, United Kingdom Hireful Full time

    At Hireful, we're seeking an exceptional Customer Service Team Member to join our team.About the RoleWe're looking for a dedicated individual who can provide top-notch customer support and ensure a seamless experience for our valued customers.About YouTo succeed in this role, you'll need excellent communication skills, a positive attitude, and a genuine...