Complaints and Information Manager

Job SummaryWe are seeking a skilled Complaints and Information Services Coordinator to join our team at Tate.About the RoleThe successful candidate will play a vital role in the provision and development of complaints and information handling services, ensuring timely responses and support for customers, colleagues, and stakeholders.Key...

About the RoleWe are seeking an experienced Complaints and Information Manager - Children and Adults Services to join our team at Pertemps Harrow. The successful candidate will have a sound knowledge of Adult and Children's Social Care provision in an LA context and all relevant legislation.This role involves managing the day-to-day operations of the...

OverviewPertemps Harrow is seeking an experienced Senior Professional Complaints and Information Specialist to join their team. This role offers a competitive pay rate of £28.14 per hour.The successful candidate will be responsible for the day-to-day supervision, work allocation, and training of the Complaints and FOI team. They will also manage the service...

TRI Consulting Ltd is seeking an experienced Escalated Complaints Manager to lead on the resolution of high-profile and business-significant escalated complaints.Key AccountabilitiesLead on reviewing complaints and compensation, advising on the correct level of rigor at stage 2.Assist in producing regular Complaint Reporting for stage 2 and ombudsman cases,...

We are looking for a highly motivated and organized individual to join our team as a Complaints Team Manager. As a key member of our Oversight department, you will be responsible for managing the day-to-day operations of the complaints team, ensuring that all complaints are handled efficiently and effectively.The ideal candidate will have a strong background...

About Us: Hometree Group is a leading provider of sustainable energy solutions, dedicated to guiding UK homeowners towards more efficient and cost-effective energy consumption. Our innovative approach combines decentralized, digitized, and renewable energy sources, empowering homeowners to make informed decisions about their energy needs.Our Team: As a...

Job Summary:Hamilton Woods Associates are recruiting for a Complaints Assistant to provide temporary support on a part-time basis, with the possibility of extension. As a key member of the team, you will be responsible for handling customer feedback, providing excellent service and ensuring records are accurate.About the Role:This exciting opportunity is...

Job OverviewThe Customer Service Advocate will be working closely with the Housing Complaints Manager to deliver a high-quality complaints service to customers and the Council. This role involves investigating complaints, identifying themes and trends, and recommending corrective actions.ResponsibilitiesRespond to customer complaints in a timely and...

Job OverviewChip is seeking an Operations Manager Complaints to lead our complaint handling process. The successful candidate will be responsible for managing a team of complaint specialists, ensuring that customers receive high-quality service, and resolving complaints efficiently.The ideal candidate will have:Proven experience in operations management and...

About the Role We are seeking a results-driven Complaints Resolution and Exams Manager to join our team at International House London. This pivotal role will involve leading the resolution of customer complaints and ensuring the smooth functioning of the Exams Centre. As a senior member of our team, you will be responsible for managing candidate queries,...

We are seeking a highly skilled Senior Arrears and Complaints Manager to join our team at Hometree Finance. This is an exciting opportunity to work with a rapidly expanding business, dedicated to providing flexible financing options for home energy upgrades.In this role, you will be responsible for owning the end-to-end process for arrears and complaints,...

CIR seeks an experienced professional to fill the role of Information Resilience Manager. This position involves overseeing the delivery of multiple projects and ensuring compliance with CIR's corporate policies.ResponsibilitiesLeading project teams to achieve project objectives and deliverables within set timelines and budgets.Coordinating identification,...

Job Title: Complaints Service ManagerAre you a motivated and experienced leader looking for a new challenge? Do you have a passion for delivering exceptional service and driving business growth?We are seeking an ambitious Complaints Service Manager to join our team at Capita. As a key member of our leadership team, you will be responsible for leading a team...

Job Title: Complaints Investigator SpecialistLocation: London, UKContract Type: TemporaryWork Pattern: Monday-Friday, 35 hours per weekThis is a challenging role that requires a skilled and empathetic individual to ensure fair and impartial complaint resolutions. As a key member of our team, you will play a pivotal role in delivering high-quality responses...

About the Role:">We are seeking a skilled Customer Complaint Manager to join our team in Northampton. As a key member of our customer service team, you will be responsible for managing and resolving customer complaints in a fair and efficient manner.">This role requires excellent communication and problem-solving skills, as well as the ability to work under...

Complaint Handling Professional: Job SummaryService Care Solutions Ltd is seeking a skilled Complaint Handling Professional to join our team. This is a hybrid role with a minimum of three days in the office. The successful candidate will have a proven track record in complaints handling, customer service, or a similar role, as well as excellent communication...

Job Description: Customer Complaints InvestigatorWe are seeking a skilled and empathetic Customer Complaints Investigator to join our team. This is a hybrid role with a minimum of three days in the office. The successful candidate will have a sound understanding of regulatory timescales and deadlines for complaint resolution, as well as strong written and...

Job DescriptionThe London Clinic has a vacancy for a Complaints Management Specialist who will be responsible for overseeing the complaint process and ensuring compliance with regulatory requirements.ResponsibilitiesThe successful candidate will be responsible for providing line management to the Patient Experience and Engagement Team, offering professional...

Fairstone Group Ltd. is seeking a Complaints Management Coordinator to join their central compliance team. In this role, you will be responsible for handling complaints, supporting the head of central compliance, and liaising with regulatory bodies. The ideal candidate will have experience in reviewing various financial products and be able to work...

Job Overview:We are looking for an experienced Complaints and Compliance Officer to join our team at Daniel Owen Ltd. As a key member of the Property Services Division, you will be responsible for managing a caseload of complaints and ensuring that all concerns are addressed promptly and effectively. Your duties will include consulting with colleagues to...