Escalated Complaints Manager

About the RoleThis Senior Housing Complaint Manager position involves resolving escalated complaints in accordance with the Housing Ombudsman Complaint Handling Code. As a key member of our team, you will provide excellent customer service and manage complex complaints.ResponsibilitiesAct as a subject matter expert in dispute resolution and complaint...

Housing Complaint Resolution Team Lead Job DescriptionThis role involves leading the Housing Complaint Resolution Team at Service Care Solutions Ltd. As a seasoned professional, you will be responsible for managing the team's workflow, resolving escalated complaints, and maintaining strong relationships with stakeholders.Main ResponsibilitiesLead the Housing...

Job OverviewWe are seeking a highly skilled Complaints Resolution Lead to join our team at TRI Consulting Ltd on a temporary basis.Key Responsibilities:Develop and implement effective strategies to resolve escalated complaints, ensuring compliance with the Housing Ombudsman Complaint Handling Code.Collaborate with operational teams to identify potential...

Job OverviewAs a Complaints Resolution Analyst at CMC Markets, you will play a key role in ensuring that all customer queries and complaints are handled efficiently and effectively. This includes capturing and documenting complaints, conducting thorough investigations, and providing fair outcomes for customers. The ideal candidate will have strong...

Are you a seasoned professional looking for a new challenge? As Escalator Service Manager at Orona Ltd, you will play a key role in ensuring the smooth operation of our escalators across various locations.The estimated annual salary for this position is £50,000 - £65,000, depending on experience.We are seeking an experienced individual with:Proven track...

About the RoleClients of CMC Markets expect high standards of service, and as a Complaints Resolution Analyst, you will be responsible for delivering exceptional results by resolving complaints efficiently and fairly. To achieve this, you will need to work closely with various business areas to implement policies and procedures, communicate clearly with...

Job Title: Complaints Service ManagerAre you a motivated and experienced leader looking for a new challenge? Do you have a passion for delivering exceptional service and driving business growth?We are seeking an ambitious Complaints Service Manager to join our team at Capita. As a key member of our leadership team, you will be responsible for leading a team...

The Octopus Electric Vehicles team is seeking a highly skilled Customer Care & Feedback Executive to handle and investigate customer complaints in regulated environments.">About the Role:">">Investigate complex complaints that may take longer than 3 days to resolve, analyzing all relevant data to deliver fair outcomes for customers.">Communicate effectively...

Job Overview:We are looking for a seasoned Incident and Complaints Manager to join our team at GlaxoSmithKline. As a key member of our Market Supply & Distribution Quality (MSDQ) department, you will be responsible for the GSK network quality incident management, including complaints, LIC, PIRC, and recalls.Main Responsibilities:Develop and implement...

The ChallengeWe are seeking a skilled Finance Arrears and Complaints Manager to join our dynamic team at Hometree. This is a fantastic opportunity to leverage your expertise in arrears and complaints management to drive customer satisfaction and loyalty.Key AccountabilitiesDevelop and refine comprehensive arrears and complaints handling processes to ensure...

A leading Financial Planning Group has partnered with IDEX Consulting to strengthen their compliance team.The ideal candidate will have recent experience in complaints or remediation roles within Financial Advisory businesses.The key responsibilities include:Logging and investigating complaints and expressions of dissatisfaction related to financial advice...

In this exciting role as **Arrears and Complaints Analyst** at Hometree Marketplace Limited, you will play a key part in shaping our approach to customer service and complaint resolution.Role HighlightsLead the development and refinement of processes for managing arrears and complaints, ensuring regulatory compliance and best practices.Design and implement...

Pertemps Harrow invites applications for the position of Complaints Resolution Manager. As a key member of our team, you will be responsible for managing the External Investigating Officers and Independent Persons Pool.In this role, you will work closely with senior management teams to resolve complex complaints.Main Responsibilities:Day-to-day management of...

Job Summary:Hamilton Woods Associates are recruiting for a Complaints Assistant to provide temporary support on a part-time basis, with the possibility of extension. As a key member of the team, you will be responsible for handling customer feedback, providing excellent service and ensuring records are accurate.About the Role:This exciting opportunity is...

At Hometree Marketplace Limited, we are committed to providing flexible financing options that make it feasible for homeowners to embrace renewable energy technologies. We are seeking a highly skilled Arrears and Complaints Management Specialist to join our team in London. The successful candidate can expect a competitive salary of £45,000 - £55,000 per...

Job OverviewWe are seeking a skilled Escalator Service Technician to join our team in London. As a Night Shift Elevator Engineer, you will be responsible for maintaining and servicing escalators at a high-profile client site.About the RoleThe successful candidate will have experience working on-site for clients in the London area. You will be expected to...

Elevators and Escalators Installation and Maintenance TechnicianJob Summary:We are looking for a highly motivated Elevators and Escalators Installation and Maintenance Technician to join our team at Kone México. In this role, you will be responsible for the installation, maintenance, and repair of elevators and escalators in various locations, including...

Job OverviewAs an AML Escalation Manager at Jacobson Garner, you will play a critical role in supporting the London Hub of a global banking group in its efforts to prevent and detect financial crime.Working closely with the Head of Financial Crime and other country risk heads in Western Europe, you will develop and implement effective AML/STF strategies to...

About the RoleFairstone Group Ltd. is seeking a skilled Complaints Resolution Specialist to join its Central Compliance Team. As a key member of this team, you will play a crucial role in handling complaints received by our entities, as well as maintaining regular liaison with regulatory bodies and insurers.Responsibilities:Complaint Handling: Set up,...

Job DescriptionWe are seeking an experienced Complaints Handler to join our team in London. As a Complaints Handler, you will be working closely with our claims team and responsible for managing and resolving customer complaints related to claims in a timely, professional, and empathetic manner.