Customer Journey Tester

Job Summary:Kind Consultancy Limited is seeking an experienced Outcome Tester to join their team in a full-time, permanent role based out of the West Midlands office. This exciting opportunity offers a competitive salary of approximately £40,000 and a hybrid work model.The ideal candidate will have good knowledge of outcome-based testing and associated...

We are seeking a skilled Outcome Tester to join our team at Kind Consultancy Limited. This role offers a competitive salary of £40,000 and a range of benefits.About the Position:The successful candidate will be responsible for designing and executing outcome-based testing plans to ensure product effectiveness.A strong analytical and problem-solving skills...

About the RoleWe are currently looking for an experienced Outcome Tester to join our team in the West Midlands. The successful candidate will have excellent knowledge of Outcome based testing and associated policies and processes.The ideal candidate will have good knowledge of FCA regulations and financial services compliance generally, including the...

A challenging role has become available for an Outcome-Based Tester with Kind Consultancy Limited and their partner specialist challenger bank.The tester will be responsible for conducting tests to ensure the quality of outcomes and reporting findings to the Customer Outcomes Team Leader.The estimated salary range for this position is £38,000-£42,000 per...

Senior Penetration TesterResilion Group is seeking a Senior Penetration Tester to simulate attacks and identify security flaws.About the Job:Carry out complex engagements for customers, including application and infrastructure testing.Collaborate with colleagues to improve internal processes and quality standards.Develop and maintain expertise in various...

About the RoleWe are seeking an experienced Outcome Tester to join our client's team in the West Midlands region. This exciting opportunity offers a competitive salary of £40,000 and a dynamic work environment.In this key role, you will be responsible for...Evaluating the effectiveness of customer outcomes through thorough testingCollaborating with the...

Key Responsibilities:Conducting outcome-based testing to assess the overall outcome of the customer journey.Identifying areas for improvement and suggesting subsequent actions for internal progression.Sharing insights, findings, and actions with the team to inform business decisions.Tracking and reporting Risk Events to ensure timely resolution.About Kind...

Kind Consultancy is partnering with a pioneering specialist challenger bank to find a highly skilled Journey Quality Assurance Analyst. This full-time, permanent position comes with an estimated annual salary of £40,000 and a flexible work arrangement based in the West Midlands area.The Journey Quality Assurance Analyst will collaborate closely with the...

Drive Business Growth as a Retail Store ManagerWe are seeking a highly motivated Retail Store Manager to join our team in Birmingham. As a leader, you will be responsible for driving sales and delivering exceptional customer experiences.Key AccountabilitiesDevelop and implement strategies to increase customer engagement and loyalty.Manage a team of floor...

Job DescriptionKinds Consultancy Limited is working closely with a specialist challenger bank to find a skilled Outcome Tester. The successful candidate can expect a salary of around £40,000 and a flexible work arrangement based out of the West Midlands office.This critical role involves conducting outcome-based testing and sharing results with the Customer...

Job Description:NUCO Solutions is seeking a reliable and skilled Commercial Electrical Tester to join their team. As a self-employed electrical tester, you will be responsible for conducting site visits to carry out electrical testing and maintenance services across social housing contracts in the Birmingham area.About the Role:This position offers a...

Key ResponsibilitiesThe Outcome Tester will be responsible for completing end-to-end reviews and assessing the overall outcome of the customer journey.You will identify themes and trends by conducting root cause analysis for both good and poor outcomes.As part of your role, you will also share MI, findings, and actions with relevant teams.A strong...

About the Role:We are seeking a senior CX designer to join our team. The ideal candidate will have played a pivotal role in shaping the design direction and strategy for client projects from discovery to delivery.Key Responsibilities:Lead projects in a client-facing role.Work autonomously and collaborate with the team.Develop UX principles, design thinking,...

About the Position:">The Work Order Journey Coordinator role at Arcus Solutions offers an exciting opportunity to join a dynamic company and take on new challenges. As a key member of our customer service team, you will be responsible for managing end-to-end work order complaints and escalations. Key Responsibilities:">You will be expected to:">">Manage work...

About the JobWe are looking for a Senior Penetration Tester/Check scheme CTL/CSTL Consultant to join our team in the UK. As a Cyber Security Consultant, you will simulate attacks to identify and report security flaws.Your Key ResponsibilitiesDeliver engagements for customers in the UK and overseas, including IT Health Checks under the government CHECK...

Kinds Consultancy Limited is partnering with a growing specialist challenger bank to find an experienced Outcome Tester to join their West Midlands office.The ideal candidate will possess excellent analytical and problem-solving skills to conduct outcome-based testing and share findings with the team.Responsibilities will include working closely with the...

We are collaborating with a forward-thinking specialist challenger bank to find an exceptional Outcome Tester who can drive quality assurance processes.This is a fantastic opportunity to join a growing organization in the West Midlands office, enjoying a competitive salary of £40,000 and a modern hybrid work setup.The successful candidate will report to the...

Job Summary:We are seeking a Customer Experience Coordinator to join our team at Halfords. This is an exciting opportunity to work closely with the Centre Manager to deliver exceptional customer experiences and drive business performance.As a key member of our team, you will use your technical knowledge and management skills to coach and train colleagues,...

Role Overview:The Business Development Manager role at Halfords is an exciting opportunity to drive business performance and lead our team to success. As a key member of our management team, you will work closely with the Centre Manager to develop and implement strategies that drive profitability and improve customer satisfaction.With a strong focus on the...

Digital Customer Journey Consultant - ContractMidlands - hybrid - 2-3 days in the office£400-£480 per day outside IR35We are looking for a driven and detail-oriented professional to help us enhance customer experiences in the digital landscape.The successful candidate will be responsible for mapping existing digital customer journeys, analysing...