Customer Outcomes Analyst

Kind Consultancy Limited is a trusted partner for specialist challenger banks, supporting their growth through tailored services.We are seeking an Outcome Tester to join our client's team in the West Midlands office. This full-time role offers a competitive salary of £40,000 and a hybrid work model.The successful candidate will report directly to the...

Kind Consultancy Limited OpportunityThe Kind Consultancy Limited is working with a growing specialist challenger bank which is currently seeking an experienced Outcome Tester to join them in a full-time, permanent role paying circa £40,000.Reporting to the Customer Outcomes Team Leader, the successful candidate will conduct outcome-based testing and share...

Job DescriptionKinds Consultancy Limited is working closely with a specialist challenger bank to find a skilled Outcome Tester. The successful candidate can expect a salary of around £40,000 and a flexible work arrangement based out of the West Midlands office.This critical role involves conducting outcome-based testing and sharing results with the Customer...

Experience Quality Assurance AnalystKind Consultancy LimitedWe are seeking an Experience Quality Assurance Analyst to join our team in the West Midlands office. This is a full-time, permanent role with a salary of around £40,000.About the PositionThe Experience Quality Assurance Analyst will be responsible for ensuring high-quality customer experiences...

About the Role:We are seeking an experienced leader to join our team as a Customer Outcome Delivery Manager. This is a senior leadership position that requires a strong track record of success in delivering customer-centric solutions.Responsibilities:Lead a team of customer experience professionals to achieve KPIs and SLAs.Optimize capacity and manage risk...

Kind Consultancy Limited is a trusted recruitment partner to a rapidly growing specialist challenger bank in the West Midlands. We are working with them to find an Outcome Tester Specialist who can join their Customer Outcomes team in a full-time, permanent role.The successful candidate will be responsible for conducting outcome-based testing and sharing...

Kind Consultancy is partnering with a pioneering specialist challenger bank to find a highly skilled Journey Quality Assurance Analyst. This full-time, permanent position comes with an estimated annual salary of £40,000 and a flexible work arrangement based in the West Midlands area.The Journey Quality Assurance Analyst will collaborate closely with the...

We are seeking a highly skilled Outcome Tester to join our client's team in the West Midlands office.This challenging role involves conducting outcome-based testing and analyzing results to ensure high-quality outcomes for customers.In this position, you will have the opportunity to work closely with the Customer Outcomes Team Leader and contribute to...

Kind Consultancy Limited is seeking a highly skilled Outcome Performance Specialist in the West Midlands office. The estimated salary for this role is approximately £40,000 per annum.About the RoleThe ideal candidate has extensive knowledge of outcome-based testing policies and processes, including compliance with FCA regulations and financial services...

Role OverviewKind Consultancy Limited is seeking a skilled Outcome Tester to join their team in a full-time, permanent role. The successful candidate will be based out of the West Midlands office and will enjoy a hybrid work model.The Outcome Tester will report directly to the Customer Outcomes Team Leader and will be responsible for conducting outcome-based...

We are looking for a Service Quality Analyst to join our team at Kind Consultancy Limited in the West Midlands office. The estimated salary for this role is approximately £40,000 per annum.About the PositionThe ideal candidate will have knowledge of outcome-based testing policies and processes, including compliance with FCA regulations and financial...

A challenging role has become available for an Outcome-Based Tester with Kind Consultancy Limited and their partner specialist challenger bank.The tester will be responsible for conducting tests to ensure the quality of outcomes and reporting findings to the Customer Outcomes Team Leader.The estimated salary range for this position is £38,000-£42,000 per...

Key ResponsibilitiesThe Outcome Tester will be responsible for completing end-to-end reviews and assessing the overall outcome of the customer journey.You will identify themes and trends by conducting root cause analysis for both good and poor outcomes.As part of your role, you will also share MI, findings, and actions with relevant teams.A strong...

Achieve exceptional results as an Outcome Tester with our client's leading specialist challenger bank.As an Outcome Tester, you will play a critical role in ensuring the bank's products meet customer needs.The estimated salary for this position is £40,000, reflecting the bank's commitment to excellence.With a hybrid work model, you'll enjoy a great...

Job Summary:Kind Consultancy Limited is seeking an experienced Outcome Tester to join their team in a full-time, permanent role based out of the West Midlands office. This exciting opportunity offers a competitive salary of approximately £40,000 and a hybrid work model.The ideal candidate will have good knowledge of outcome-based testing and associated...

Michael Page (UK) is seeking a skilled Business Intelligence Analyst to join their team in Birmingham. The ideal candidate will have experience with large data handling and advanced user of Excel, as well as analytical skills, attention to detail, accuracy, simplification, and data validation.About the RoleThis is an exciting opportunity for an ambitious...

Insurance Business Systems AnalystA top Lloyds Market Insurance business based in Birmingham is looking for an experienced Insurance Business Systems Analyst to work on a high-profile project focused on implementing a new Treasury Management System. The role involves working closely with cross-functional teams to deliver a successful outcome.The ideal...

At Agility Resourcing, we're seeking a talented Data Analyst to join our Customer Service Analytics team in Birmingham. As a key member of the team, you'll play a crucial role in enhancing the customer experience through data-driven decisions.We're looking for someone with a strong focus on customer service and a keen eye for detail. If you have a passion...

About the RoleWe are looking for a highly skilled Business Analyst to join our Networks team at BT Group. As a key member of the team, you will be responsible for driving business outcomes through effective analysis and consultancy services.Key Responsibilities:Develop and maintain high-level network designs to ensure competitive performance and...

Job Title:Displacement Research AnalystAbout the Role:We are seeking a Displacement Research Analyst to join our team and contribute to our 'Making aid work for displaced women' UKRI FLF research initiative. The successful candidate will have expertise in conducting research in the context of displacement.Key Responsibilities:Conducting semi-structured...