Customer Outcomes Validation Expert

3 weeks ago


Birmingham, Birmingham, United Kingdom Kind Consultancy Limited Full time
Job Description

Kinds Consultancy Limited is working closely with a specialist challenger bank to find a skilled Outcome Tester. The successful candidate can expect a salary of around £40,000 and a flexible work arrangement based out of the West Midlands office.

This critical role involves conducting outcome-based testing and sharing results with the Customer Outcomes Team. Key responsibilities include...


  1. Designing and executing comprehensive testing strategies to assess customer outcomes
  2. Presenting findings and recommendations to stakeholders to inform business decisions

As an Outcome Tester, you will play a vital role in helping our client achieve its goals by ensuring that customer outcomes meet expectations.



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