Customer Experience Validator

4 days ago


Birmingham, Birmingham, United Kingdom Kind Consultancy Limited Full time

We are collaborating with a forward-thinking specialist challenger bank to find an exceptional Outcome Tester who can drive quality assurance processes.

This is a fantastic opportunity to join a growing organization in the West Midlands office, enjoying a competitive salary of £40,000 and a modern hybrid work setup.

The successful candidate will report to the Customer Outcomes Team Leader and focus on:

  • Carrying out comprehensive outcome-based testing
  • Providing actionable insights and recommendations
  • Working closely with the customer outcomes team to enhance overall performance

Benefits of this role include:

  • Prominent role in driving business improvement
  • Ongoing support for professional development
  • Competitive compensation package


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