Customer Experience Validator
4 days ago
We are collaborating with a forward-thinking specialist challenger bank to find an exceptional Outcome Tester who can drive quality assurance processes.
This is a fantastic opportunity to join a growing organization in the West Midlands office, enjoying a competitive salary of £40,000 and a modern hybrid work setup.
The successful candidate will report to the Customer Outcomes Team Leader and focus on:
- Carrying out comprehensive outcome-based testing
- Providing actionable insights and recommendations
- Working closely with the customer outcomes team to enhance overall performance
Benefits of this role include:
- Prominent role in driving business improvement
- Ongoing support for professional development
- Competitive compensation package
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Customer Experience Officer
1 week ago
Birmingham, Birmingham, United Kingdom CV-Library Full timeCustomer Experience OfficerAn exciting opportunity has arisen for an experienced Customer Experience Officer to join our team on a permanent basis, providing exceptional support to customers throughout adaptations and disruptive repairs to their homes.Key Responsibilities:Main area of focus will be Birmingham/CoventryLiaising between customers, site...
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Automotive Customer Experience Specialist
4 weeks ago
Birmingham, Birmingham, United Kingdom KPI People Full timeDelivering Excellent Customer ServiceKPI People has partnered with a leading dealership in Birmingham to find a skilled Service Advisor who can provide exceptional customer service and support throughout the vehicle servicing process. This Temporary/Contract role offers a competitive hourly rate and flexible contract length.To succeed in this position, you...
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Sales Team Lead
7 days ago
Birmingham, Birmingham, United Kingdom Ted Experience Full timeJob Title: Sales Team LeadWe are seeking an accomplished Sales Team Lead to oversee the sales team in the Birmingham area and drive business growth for Ted Experience.Key Responsibilities:Performance Management:Develop and implement sales strategies to achieve business objectives and drive revenue growth.Monitor and analyze sales performance data to identify...
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RF Systems Validation Technician
4 days ago
Birmingham, Birmingham, United Kingdom Matchtech Full timeJob Overview: RF Systems Validation TechnicianWe are seeking a skilled RF Systems Validation Technician to join our team in the West Midlands.The ideal candidate will have extensive experience in designing and executing RF system validation tests, with a focus on meeting customer requirements and regulatory standards.The estimated salary for this role is...
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Regional Sales Executive Director
4 days ago
Birmingham, Birmingham, United Kingdom Ted Experience Full time**Job Summary:**We are seeking an experienced Sales Territory Manager to join our Ted Experience team in Birmingham. As a Sales Territory Manager, you will be responsible for managing a team of sales executives and driving performance in the region.Responsibilities:Manage a team of sales executives, focusing on performance improvement and achievement of set...
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Data Modelling and Validation Specialist
1 month ago
Birmingham, Birmingham, United Kingdom MERJE Full timeJob SummaryAt MERJE, we are seeking a highly skilled Data Modelling and Validation Specialist to join our team. As a key member of our Model Development team, you will play a vital role in reviewing and challenging model developments, ensuring they meet the highest standards of quality and accuracy.Responsibilities:• Review and challenge model developments...
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Customer Outcomes Validation Expert
3 days ago
Birmingham, Birmingham, United Kingdom Kind Consultancy Limited Full timeJob DescriptionKinds Consultancy Limited is working closely with a specialist challenger bank to find a skilled Outcome Tester. The successful candidate can expect a salary of around £40,000 and a flexible work arrangement based out of the West Midlands office.This critical role involves conducting outcome-based testing and sharing results with the Customer...
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Customer Experience Specialist
7 days ago
Birmingham, Birmingham, United Kingdom Propel Full timeJob TitleA Customer Experience Specialist position is available in the Propel company to support a retail organization's customer-focused goals and expansion.About PropelWe prioritize delivering exceptional customer experiences across all channels, focusing on crafting personalized customer communications and timely, targeted offers.The marketing team plays...
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Customer Experience Specialist
4 weeks ago
Birmingham, Birmingham, United Kingdom Birmingham City Football Club plc Full timeJob Title: Customer Experience SpecialistBirmingham City Football Club is seeking a skilled and customer-focused individual to join our team as a Customer Experience Specialist. This role involves enhancing the matchday experience for supporters by providing exceptional customer service and addressing their inquiries, complaints, and feedback.The ideal...
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Customer Experience Director
7 days ago
Birmingham, Birmingham, United Kingdom OneAdvanced Full timeCustomer Experience DirectorWe are seeking an experienced Customer Experience Director to lead our customer-focused initiatives. The successful candidate will be responsible for driving customer satisfaction, improving services, and ensuring customer expectations are met.Key Responsibilities:Develop and implement strategies to improve customer satisfaction...
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Test and Validation Expert
3 weeks ago
Birmingham, Birmingham, United Kingdom The Post At Mint Hill Llc Full timeThe Post At Mint Hill Llc is a leader in the telecommunications industry, committed to delivering innovative solutions that enhance network security. We are seeking a skilled Test and Validation Expert to join our team and contribute to the development of secure and reliable telecommunication systems.In this role, you will be responsible for testing and...
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Customer Experience Coordinator
3 weeks ago
Birmingham, Birmingham, United Kingdom The Scion Group Full timeAbout the PositionWe are seeking a Customer Experience Coordinator to join our team at The Scion Group. As a key member of our team, you will be responsible for delivering exceptional customer service and driving business growth through marketing efforts and sales initiatives.Key ResponsibilitiesPrioritize customer interactions, provide community tours, and...
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Customer Experience Professional
7 days ago
Birmingham, Birmingham, United Kingdom McDonald's United Kingdom Full timeJoin Our TeamWe are seeking a skilled and customer-focused individual to join our team as a Customer Experience Professional in Kitts Green. As a key member of our restaurant team, you will be responsible for ensuring that our customers receive an exceptional dining experience.Key Responsibilities:Prepare and serve food and beverages to our customersMaintain...
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Customer Experience Manager
2 months ago
Birmingham, Birmingham, United Kingdom Colliers International EMEA Full timeKey ResponsibilitiesAs a key member of the Colliers International EMEA team, you will be responsible for delivering exceptional customer experiences across all touchpoints.Ensure Customer Satisfaction: Develop and implement strategies to exceed customer expectations, drive loyalty, and foster long-term relationships.Lead Front of House Teams: Provide...
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Customer Experience Specialist
3 weeks ago
Birmingham, Birmingham, United Kingdom Bighornlaw Full timeAbout the Role:We're looking for a motivated individual to work as a customer advisor, providing an excellent experience to our customers. The successful candidate will have a background in service, with strong communication, listening, and problem-solving skills.Key Responsibilities:Deliver exceptional customer service through warm calls and account...
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Customer Experience Leader
1 week ago
Birmingham, Birmingham, United Kingdom Sainsbury's Supermarkets Ltd Full timeWe're seeking a skilled Customer Experience Leader to join our team at Sainsbury's Supermarkets Ltd. As a key member of our management team, you'll be responsible for delivering exceptional customer service and driving business results.With a strong focus on operational in-store management, you'll ensure that your area is running smoothly and efficiently,...
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Customer Experience Specialist
3 weeks ago
Birmingham, Birmingham, United Kingdom Costa Coffee Full timeUnlock the Art of Coffee CraftsmanshipCosta Coffee is seeking a skilled Customer Experience Specialist to perfect our menu and deliver exceptional customer service.We're looking for someone with a passion for crafting exceptional customer experiences. As a Customer Experience Specialist, you'll be responsible for mastering our menu, pouring passion into...
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Customer Experience Coordinator
7 days ago
Birmingham, Birmingham, United Kingdom Halfords Full timeJob Summary:We are seeking a Customer Experience Coordinator to join our team at Halfords. This is an exciting opportunity to work closely with the Centre Manager to deliver exceptional customer experiences and drive business performance.As a key member of our team, you will use your technical knowledge and management skills to coach and train colleagues,...
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Customer Experience Associate
7 days ago
Birmingham, Birmingham, United Kingdom Elis Careers Full timeJob OverviewWe are looking for a skilled Customer Experience Associate to join our team in Handsworth, Birmingham. As a key member of the ICS team, you will be responsible for delivering exceptional customer service and support to our clients.Your primary focus will be on building strong relationships with customers, providing administrative support to...
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Customer Experience Specialist
1 week ago
Birmingham, Birmingham, United Kingdom Yorks Cafe Paradise Full timeWelcome to Yorks Cafe Paradise!We're a unique cafe space that's owned by our customers, and we're passionate about serving high-quality food and drink in a warm and welcoming environment.Our TeamWe're a team of like-minded individuals who share a passion for coffee, food, and community. We're looking for someone who shares our values and is committed to...