Customer Experience Coordinator

3 weeks ago


Birmingham, Birmingham, United Kingdom Halfords Full time

Job Summary:

We are seeking a Customer Experience Coordinator to join our team at Halfords. This is an exciting opportunity to work closely with the Centre Manager to deliver exceptional customer experiences and drive business performance.

As a key member of our team, you will use your technical knowledge and management skills to coach and train colleagues, ensuring they have the necessary skills to deliver outstanding customer experiences.

We are looking for someone who is passionate about customer experience, has excellent communication skills, and is able to deliver high customer satisfaction through effective management.

What We Offer:

We offer a competitive salary of £28,000 to £32,000 per annum, plus an average uncapped bonus of £7,100 per year. Additionally, you will receive a range of benefits, including 5.6 weeks' annual leave, discounts on various products and services, and access to hybrid training and the ATA & MOT Tester Qualifications.



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