Customer Experience Associate
3 days ago
We are looking for a skilled Customer Experience Associate to join our team in Handsworth, Birmingham. As a key member of the ICS team, you will be responsible for delivering exceptional customer service and support to our clients.
Your primary focus will be on building strong relationships with customers, providing administrative support to Account Managers, and proactively managing a portfolio of sites within your team.
Requirements for this role include excellent organizational skills, proficiency in Microsoft Office and Excel, and a proven ability to deliver high-quality customer service support.
Responsibilities include managing customer contracts, handling internal and external inquiries, dealing with customer complaints, generating reports, and maintaining accurate records.
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Customer Experience Associate
24 hours ago
Birmingham, Birmingham, United Kingdom McDonald's United Kingdom Full timeJob DescriptionAs a Customer Experience Associate at McDonald's, your primary responsibility will be to ensure that every customer interaction is positive and memorable. This will involve greeting customers warmly, taking orders accurately, and serving food and drinks promptly. You will also be responsible for maintaining a clean and organized workspace,...
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Customer Experience Associate
4 weeks ago
Birmingham, Birmingham, United Kingdom Signet Jewelers Ltd. Full timeRole OverviewThe Customer Experience Associate role at Signet Jewelers Ltd. involves creating memorable customer interactions, driving sales growth, and contributing to store performance. As a key member of our sales team, you will play a critical role in achieving business objectives and building strong relationships with customers.Key...
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Multilingual Customer Experience Associate
3 weeks ago
Birmingham, Birmingham, United Kingdom Ips Group Full timeAbout IPS GroupIPS Group is an esteemed organization that values diversity and inclusion. As a Multilingual Customer Experience Associate, you will play a vital role in delivering exceptional customer service, leveraging your proficiency in both German and English languages.ResponsibilitiesYou will be responsible for:Providing timely and accurate solutions...
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Associate Trainer for Care Businesses
2 weeks ago
Birmingham, Birmingham, United Kingdom CBAT - Care Business Associate Training Full timeCBAT - Care Business Associate Training is a leading provider of training solutions to the care industry. We are currently seeking a highly skilled and experienced Associate Trainer for Care Businesses to join our team of trainers.Job DescriptionAs an Associate Trainer, you will be responsible for delivering high-quality training sessions to childcare...
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Customer Experience Associate
2 weeks ago
Birmingham, Birmingham, United Kingdom & Co Full timeCompany OverviewWe are a leading provider of customer support services, dedicated to delivering exceptional experiences for our clients.Leveraging our expertise and resources, we aim to build long-term relationships with our customers, fostering trust and loyalty through outstanding service.
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Customer Experience Associate
6 days ago
Birmingham, Birmingham, United Kingdom AccorHotel Full timeJob DescriptionThe Reception Team Member will play a key role in delivering exceptional customer service and ensuring a smooth and efficient guest experience. The successful candidate will have excellent communication skills, a strong attention to detail, and the ability to work effectively in a fast-paced team.ResponsibilitiesCheck-In/Check-Out: Manage...
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Commercial Growth Associate
2 weeks ago
Birmingham, Birmingham, United Kingdom GES - Global Experience Specialists Full timeAbout the JobThis exciting opportunity is for a Business Development Associate to join our Client Relations Team in Birmingham. The successful candidate will play a key role in driving sales and business growth by networking and promoting our brand. Key responsibilities include:Driving Sales: engaging with potential clients through cold calling, face-to-face...
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Customer Experience Specialist
3 days ago
Birmingham, Birmingham, United Kingdom McDonald's Full timeJob DescriptionWe offer a unique opportunity for a skilled and dedicated individual to join our McDonald's team as a Restaurant Crew Associate. In this role, you will be responsible for delivering an outstanding customer experience while working efficiently and productively in a fast-paced environment.Your key responsibilities will include:Preparing food to...
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Sales Experience Associate
4 weeks ago
Birmingham, Birmingham, United Kingdom The Just Group Full timeAbout Us: The Just Group is a dynamic retail company that specializes in colorful stationery and gadgets. We are seeking a passionate salesperson to join our team in Shrewsbury and create an unforgettable experience for our fans.The Role: As a Sales Experience Associate, you will be responsible for creating a personal, exciting, and unique experience for our...
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Frontline Customer Experience Associate
6 days ago
Birmingham, Birmingham, United Kingdom CV-Library Full timeCustomer Service Representative JobWe are currently recruiting a Customer Service Representative to join our team at CV-Library. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that customers receive the best possible experience.Main Responsibilities:Assessing customer issues and ordering parts as...
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Customer Experience Director
4 weeks ago
Birmingham, Birmingham, United Kingdom Top Phone Traders LTD Full timeDrive Sales Success with UsWe are seeking an experienced sales professional to join our team as a Sales Supervisor. In this role, you will be responsible for leading a team of sales associates, driving sales performance, and ensuring exceptional customer service. With your strong leadership skills and passion for sales, you will be able to motivate others to...
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Dining Experience Associate
4 weeks ago
Birmingham, Birmingham, United Kingdom The Botanist Full timeThe Botanist seeks an exceptional Dining Experience Associate to join their team. We're looking for a charismatic individual who can provide top-notch service to our guests, creating unforgettable experiences in our beautiful locations.">We offer a competitive salary of £44 per hour, making it one of the best opportunities in the industry. Our employees...
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Customer Delivery Associate
6 days ago
Birmingham, Birmingham, United Kingdom CV-Library Full timeWe're on the hunt for a customer delivery associate to join our team at Glassolutions, part of Saint-Gobain!This permanent full-time position offers a competitive salary of £30,000 - £40,000 per annum, plus a range of benefits including holiday entitlement, pension scheme, and life assurance.As a customer delivery driver, you'll be responsible for...
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Head of Customer Experience
7 days ago
Birmingham, Birmingham, United Kingdom Harrison Scott Associates Full timeJob Description:We are seeking an experienced Director of Client Relations to join our team at Harrison Scott Associates.About the Role:The successful candidate will be responsible for managing the internal Client Services team, ensuring that performance meets expectations.They will also be responsible for developing and implementing efficient client...
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Customer Experience Specialist
3 days ago
Birmingham, Birmingham, United Kingdom Propel Full timeJob TitleA Customer Experience Specialist position is available in the Propel company to support a retail organization's customer-focused goals and expansion.About PropelWe prioritize delivering exceptional customer experiences across all channels, focusing on crafting personalized customer communications and timely, targeted offers.The marketing team plays...
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Customer Experience Specialist
3 weeks ago
Birmingham, Birmingham, United Kingdom Birmingham City Football Club plc Full timeJob Title: Customer Experience SpecialistBirmingham City Football Club is seeking a skilled and customer-focused individual to join our team as a Customer Experience Specialist. This role involves enhancing the matchday experience for supporters by providing exceptional customer service and addressing their inquiries, complaints, and feedback.The ideal...
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Customer Experience Director
3 days ago
Birmingham, Birmingham, United Kingdom OneAdvanced Full timeCustomer Experience DirectorWe are seeking an experienced Customer Experience Director to lead our customer-focused initiatives. The successful candidate will be responsible for driving customer satisfaction, improving services, and ensuring customer expectations are met.Key Responsibilities:Develop and implement strategies to improve customer satisfaction...
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Customer Experience Coordinator
2 weeks ago
Birmingham, Birmingham, United Kingdom The Scion Group Full timeAbout the PositionWe are seeking a Customer Experience Coordinator to join our team at The Scion Group. As a key member of our team, you will be responsible for delivering exceptional customer service and driving business growth through marketing efforts and sales initiatives.Key ResponsibilitiesPrioritize customer interactions, provide community tours, and...
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Customer Experience Professional
3 days ago
Birmingham, Birmingham, United Kingdom McDonald's United Kingdom Full timeJoin Our TeamWe are seeking a skilled and customer-focused individual to join our team as a Customer Experience Professional in Kitts Green. As a key member of our restaurant team, you will be responsible for ensuring that our customers receive an exceptional dining experience.Key Responsibilities:Prepare and serve food and beverages to our customersMaintain...
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Customer Experience Manager
1 month ago
Birmingham, Birmingham, United Kingdom Colliers International EMEA Full timeKey ResponsibilitiesAs a key member of the Colliers International EMEA team, you will be responsible for delivering exceptional customer experiences across all touchpoints.Ensure Customer Satisfaction: Develop and implement strategies to exceed customer expectations, drive loyalty, and foster long-term relationships.Lead Front of House Teams: Provide...