Outcome Performance Specialist
3 days ago
Kind Consultancy Limited is seeking a highly skilled Outcome Performance Specialist in the West Midlands office. The estimated salary for this role is approximately £40,000 per annum.
About the Role- The ideal candidate has extensive knowledge of outcome-based testing policies and processes, including compliance with FCA regulations and financial services rules such as DISP, GDPR, and Consumer Duty.
- A strong understanding of good customer outcomes is essential, developed through previous experience in outcome testing.
The successful candidate will be responsible for conducting end-to-end reviews to assess the overall outcome of the customer journey, identifying themes and trends by conducting root cause analysis, and determining subsequent actions for internal progression or escalation.
Requirements- Good knowledge of outcome-based testing and associated policies is required.
- Familiarity with FCA regulations and financial services compliance, including relevant rulebooks, is necessary.
- Able to commute to or reside in the West Midlands area.
-
Outcome Analyst
7 days ago
Birmingham, Birmingham, United Kingdom Kind Consultancy Limited Full timeKind Consultancy Limited is a trusted partner for specialist challenger banks, supporting their growth through tailored services.We are seeking an Outcome Tester to join our client's team in the West Midlands office. This full-time role offers a competitive salary of £40,000 and a hybrid work model.The successful candidate will report directly to the...
-
Customer Outcomes Analyst
7 days ago
Birmingham, Birmingham, United Kingdom Kind Consultancy Limited Full timeKinds Consultancy Limited is partnering with a growing specialist challenger bank to find an experienced Outcome Tester to join their West Midlands office.The ideal candidate will possess excellent analytical and problem-solving skills to conduct outcome-based testing and share findings with the team.Responsibilities will include working closely with the...
-
Outcome-Based Tester
6 days ago
Birmingham, Birmingham, United Kingdom Kind Consultancy Limited Full timeA challenging role has become available for an Outcome-Based Tester with Kind Consultancy Limited and their partner specialist challenger bank.The tester will be responsible for conducting tests to ensure the quality of outcomes and reporting findings to the Customer Outcomes Team Leader.The estimated salary range for this position is £38,000-£42,000 per...
-
Technical Outcomes Specialist
6 days ago
Birmingham, Birmingham, United Kingdom Kind Consultancy Limited Full timeRole OverviewKind Consultancy Limited is seeking a skilled Outcome Tester to join their team in a full-time, permanent role. The successful candidate will be based out of the West Midlands office and will enjoy a hybrid work model.The Outcome Tester will report directly to the Customer Outcomes Team Leader and will be responsible for conducting outcome-based...
-
Outcome Testing Expert
7 days ago
Birmingham, Birmingham, United Kingdom Kind Consultancy Limited Full timeAchieve exceptional results as an Outcome Tester with our client's leading specialist challenger bank.As an Outcome Tester, you will play a critical role in ensuring the bank's products meet customer needs.The estimated salary for this position is £40,000, reflecting the bank's commitment to excellence.With a hybrid work model, you'll enjoy a great...
-
Outcome Quality Specialist
7 days ago
Birmingham, Birmingham, United Kingdom Kind Consultancy Limited Full timeJob Overview:We're looking for a skilled Outcome Tester to join our team in the West Midlands office. This full-time, permanent role comes with a competitive salary of around £40,000 and a hybrid work arrangement.The successful candidate will have excellent knowledge of outcome-based testing, including related policies and processes. They should also be...
-
Customer Outcomes Validation Expert
6 days ago
Birmingham, Birmingham, United Kingdom Kind Consultancy Limited Full timeJob DescriptionKinds Consultancy Limited is working closely with a specialist challenger bank to find a skilled Outcome Tester. The successful candidate can expect a salary of around £40,000 and a flexible work arrangement based out of the West Midlands office.This critical role involves conducting outcome-based testing and sharing results with the Customer...
-
Education in the Performing Arts Specialist
2 weeks ago
Birmingham, Birmingham, United Kingdom Hays Specialist Recruitment - Education Full timeAbout the SchoolOur school is a long-standing educational institution in Birmingham, renowned for its commitment to artistic and academic excellence.The school takes pride in providing a creative and diverse environment that fosters students' talent through various disciplines, focusing on holistic development.We are seeking an experienced teacher to join...
-
Business Outcomes Director
3 weeks ago
Birmingham, Birmingham, United Kingdom Turner & Townsend Group Full timeTurner & Townsend Group is a global professional services company that delivers program management, project management, cost management and advisory services. Our Manchester-based Defence team is seeking a Business Outcomes Director to lead the definition of KPIs and performance measures dictionary, as well as implement and change controlling reporting...
-
Performance Test Lead Specialist
2 weeks ago
Birmingham, Birmingham, United Kingdom Capgemini Full timeJob Title: Performance Test Lead SpecialistWe are a leading global company that partners with organizations to transform and manage their businesses through technology. As part of the Capgemini Group, Sogeti makes business value through technology for companies that need to implement innovation at speed and want a local partner with global scale.The...
-
Outcome Assessment Specialist
2 days ago
Birmingham, Birmingham, United Kingdom Kind Consultancy Limited Full timeCompany OverviewKind Consultancy Limited is a specialist recruitment agency working with a growing challenger bank. The bank offers a hybrid work model and has an office in the West Midlands.
-
Business Development Specialist
6 days ago
Birmingham, Birmingham, United Kingdom BMS Performance Full timeJoin BMS Performance as a Business Development SpecialistThe role involves working in a fast-paced office environment, handling incoming inquiries from existing customers about pricing and product details.Your primary responsibility will be to represent the full range of products from BMS Performance and selling into independent Electrical Wholesalers.You...
-
Performing Arts Educator Position
1 week ago
Birmingham, Birmingham, United Kingdom Hays Specialist Recruitment - Education Full time**A Rewarding Teaching Role Awaits**Hays Specialist Recruitment - Education is proud to present a Teaching Artist for a Dynamic School role at a reputable institution in Birmingham. This is a unique chance to join a school that values creativity, diversity, and academic excellence.We are seeking a talented and motivated Drama and Music Educator who can...
-
Medical Sales Specialist
1 week ago
Birmingham, Birmingham, United Kingdom BMS Performance Full timeBMS Performance, a leading specialist in medical mobility equipment, is looking for a Product Specialist to join their team in West Birmingham.This role requires an individual who is hands-on, able to introduce best-in-class products into the UK & Eire market, conduct benchmarking, and set market pricing. Additionally, the successful candidate will develop...
-
Performing Arts Specialist Teacher
3 days ago
Birmingham, Birmingham, United Kingdom Hays Specialist Recruitment - Education Full timeAbout the SchoolBirmingham's vibrant cultural scene meets academic excellence at our partner school, a true gem in the region. Since its inception in 1956 as Brandhall secondary modern school, the institution has undergone significant transformations, becoming a community comprehensive school with Mathematics and Computing College status in the process.In...
-
Respiratory Equipment Sales Specialist
7 days ago
Birmingham, Birmingham, United Kingdom BMS Performance Full timeSales Career in Respiratory EquipmentBMS Performance is seeking a Respiratory Equipment Sales Specialist to join our team. In this role, you will be responsible for generating new business opportunities and working closely with the field sales team to identify new decision makers.The ideal candidate will have a strong understanding of anatomy and physiology,...
-
MEP Design and Optimization Specialist
2 weeks ago
Birmingham, Birmingham, United Kingdom ACS Performance Full timeAt ACS Performance, we are seeking a skilled MEP Design and Optimization Specialist to join our team. As a Principal Engineer - MEP Systems, you will be responsible for the initial project analysis in consultation with clients to identify areas ideal for offsite manufacture.The estimated salary for this role is around $120,000 - $180,000 per year, depending...
-
Performance Optimization Specialist
2 weeks ago
Birmingham, Birmingham, United Kingdom Inizio Full timeInizio, a rapidly growing EdTech company, is dedicated to breaking down language barriers and unlocking learner potential. As a Performance Optimization Specialist, you'll be responsible for driving marketing performance through strategic planning and execution.Your key objectives will include designing, executing, and monitoring performance-based marketing...
-
Performance Improvement Specialist
1 week ago
Birmingham, Birmingham, United Kingdom ITAC Solutions Full timeBecoming an Organizational Development Specialist at ITAC Solutions means you'll be working in a dynamic environment where you can make a real impact on our organization's growth and success.About the Role:You will develop and implement strategies to improve our organizational performance, focusing on succession planning, performance improvement, and...
-
Performance Reporting Specialist
1 month ago
Birmingham, Birmingham, United Kingdom Turner & Townsend Group Full timeJob Description We are looking for a highly skilled Performance Reporting Specialist to support major projects and organisations in delivering accurate and timely project information. The successful candidate will drive the cost performance reporting for the project, including all Earned Value Management metrics associated with key project commitments and...