Experience Quality Assurance Analyst

2 days ago


Birmingham, Birmingham, United Kingdom Kind Consultancy Limited Full time
Experience Quality Assurance Analyst

Kind Consultancy Limited

We are seeking an Experience Quality Assurance Analyst to join our team in the West Midlands office. This is a full-time, permanent role with a salary of around £40,000.

About the Position

The Experience Quality Assurance Analyst will be responsible for ensuring high-quality customer experiences through outcome-based testing. Key responsibilities include:

  • Designing and executing testing plans to evaluate customer outcomes.
  • Identifying and reporting on key performance indicators (KPIs) related to customer satisfaction.
  • Providing insights and recommendations for process improvements.

Candidates should have a strong understanding of quality assurance principles and practices, as well as knowledge of FCA regulations and financial services compliance.



  • Birmingham, Birmingham, United Kingdom Federated Hermes Full time

    Role OverviewThe Federated Hermes Group is seeking a skilled Quality Assurance Analyst to join its team. As a Quality Assurance Analyst, you will work closely with the GTO Quality Assurance staff to execute and maintain automated test scripts.Key responsibilities include executing simple and moderate automated test scripts, updating test scripts to correct...


  • Birmingham, Birmingham, United Kingdom Kind Consultancy Full time

    Kind Consultancy is partnering with a pioneering specialist challenger bank to find a highly skilled Journey Quality Assurance Analyst. This full-time, permanent position comes with an estimated annual salary of £40,000 and a flexible work arrangement based in the West Midlands area.The Journey Quality Assurance Analyst will collaborate closely with the...


  • Birmingham, Birmingham, United Kingdom Change-IT Consulting Ltd Full time

    About the Role">Change-IT Consulting Ltd is seeking a Quality Assurance Analyst to join their large-scale Digital Transformation Programme. This role requires both Manual and Automation Testing experience, specifically working with the Microsoft Technology stack – C# / .Net and JavaScript.The ideal candidate will be ISTQB accredited and have a minimum of 1...


  • Birmingham, Birmingham, United Kingdom Investigo Full time

    **Quality Assurance Manager PositionAbout Us:We are Investigo, a trusted partner of industry-leading organisations. Our mission is to deliver innovative solutions through best-in-practice technology adoption.We seek a highly skilled Quality Assurance Manager to lead our testing capabilities and drive digital transformation.Responsibilities:Develop and...


  • Birmingham, Birmingham, United Kingdom Crimson Ltd Full time

    Job Title: Test AnalystCrimson Ltd is seeking a skilled Test Analyst to join their team in Birmingham. This role involves ensuring that testing meets business requirements by collaborating closely with project teams and developers to thoroughly understand user needs and system impacts, ensuring successful delivery.This is an excellent opportunity for a...


  • Birmingham, Birmingham, United Kingdom Square One Resources Full time

    Job DescriptionSquare One Resources is looking for a highly skilled Quality Assurance Manager to lead our testing efforts. This role involves taking full responsibility for leading all testing activities for a testing workstream, ensuring that business requirements are met, and liaising with project teams and developers to understand user requirements.Key...


  • Birmingham, Birmingham, United Kingdom Investigo Full time

    Welcome to this permanent Software Quality Assurance Specialist role based in Birmingham! Our client, a renowned industry leader, is seeking an experienced test analyst to contribute to their ongoing efforts in digital presence improvement and best-in-practice technology adoption.The primary responsibility of this QA Engineer position lies in User Acceptance...

  • Financial Analyst

    2 weeks ago


    Birmingham, Birmingham, United Kingdom GES - Global Experience Specialists Full time

    Job OverviewWe are seeking a highly skilled Financial Analyst to join our team at GES - Global Experience Specialists. As a Financial Analyst, you will play a crucial role in ensuring the financial success of our projects.


  • Birmingham, Birmingham, United Kingdom CV-Library Full time

    Job OverviewCV-Library is seeking a skilled Test Analyst to join our team in Birmingham. As a key contributor, you will be responsible for ensuring that testing meets business requirements by collaborating closely with project teams and developers.Key Responsibilities:Conduct thorough testing to ensure high-quality software deliveryWork closely with project...


  • Birmingham, Birmingham, United Kingdom Investigo Limited Full time

    Job Title: Software Quality Assurance SpecialistLocation: Birmingham (Hybrid)This is a permanent position at an industry-leading organisation, where you will be responsible for User Acceptance Testing (UAT). The salary for this role is up to £40,000 per annum, plus benefits.To be successful in this QA Engineer role, you need:Proven experience as a Test...


  • Birmingham, Birmingham, United Kingdom Deutsche Bank Full time

    ResponsibilitiesOperate as a KYC Quality Assurance SME with the global KYC QA function, specializing in KYC & AMLReview KYC files on a sample basis by applying the QA methodology to deliver an objective review of client files and perform accurate and consistent QA checks on KYC files across multiple locations, business areas, and client typesIdentify risks...


  • Birmingham, Birmingham, United Kingdom TerraQuest Solutions Ltd Full time

    TerraQuest Solutions Ltd is an award-winning provider of planning, land, property, and business solutions.We are a market-leading specialist committed to delivering innovative and cost-effective solutions to both public and private sectors.Our team delivers bespoke services through a process-orientated delivery structure, focusing on strong customer...


  • Birmingham, Birmingham, United Kingdom Investigo Full time

    We are seeking an experienced Test Quality Specialist to join our client's team. As a Test Analyst, you will play a critical role in ensuring the quality of their digital products.The ideal candidate will have a strong background in manual testing, including system, integration, and regression testing. Experience with UAT and qualifications in ISTQB...


  • Birmingham, Birmingham, United Kingdom 1 Tech Staffing Ltd Full time

    Job Title: Quality Assurance ManagerAbout the Role:The Quality Assurance Manager will be responsible for developing, implementing, and maintaining robust quality assurance policies and procedures.The role involves planning and conducting regular internal audits to ensure compliance with company standards and regulatory requirements.The Quality Assurance...


  • Birmingham, Birmingham, United Kingdom 1 Tech Staffing Ltd Full time

    Job Title: Quality Assurance Manager1 Tech Staffing Ltd is seeking a skilled Quality Assurance Manager to join their team in Birmingham.Salary: Up to £85,000 per annumJob Description:The successful candidate will be responsible for developing and implementing robust quality assurance policies and procedures. This will include planning and conducting regular...


  • Birmingham, Birmingham, United Kingdom MacGregor Black Full time

    Job Title:Quality Assurance DirectorOverview:We are partnering with a leading food manufacturer to find an experienced Quality Assurance Director. This is a permanent role based in the West Midlands.Key Responsibilities:Lead and develop the site quality team, conduct training, performance reviews, establish and implement development plans with direct...


  • Birmingham, Birmingham, United Kingdom Austin Fraser Full time

    Job Description:About the Role:The Austin Fraser team is seeking a highly experienced Quality Assurance Director to lead our client's quality assurance function in Birmingham. This role requires a skilled professional with expertise in developing and implementing robust quality policies and procedures.Key Responsibilities:Develop, implement, and maintain...


  • Birmingham, Birmingham, United Kingdom Brook Street UK Full time

    Are you a skilled professional seeking a challenging role in quality assurance? We are currently recruiting an External Quality Assurer to join our team at Brook Street UK.This is an exciting opportunity to work with a leading organisation renowned for its impact and reputation. As an External Quality Assurer, you will play a crucial part in ensuring the...


  • Birmingham, Birmingham, United Kingdom CV-Library Full time

    Job OverviewThe Russell Taylor Group is seeking a highly skilled Quality Control Manager to oversee the quality control processes within their chemical manufacturing organisation in the Midlands. This role involves ensuring that all products meet regulatory standards and customer specifications.About the Role:Lead a Team: Manage a team of 9 QC analysts and...


  • Birmingham, Birmingham, United Kingdom Brook Street UK Full time

    Job Title:External Quality AssurerAbout the Role:We are seeking a dedicated External Quality Assurer (EQA) to join our team. This role involves carrying out and documenting quality assurance and practical moderation activities in line with regulatory standards.The EQA will be responsible for ensuring the quality of our services by evaluating and improving...