Customer Journey Specialist

KIND Consultancy has partnered with a leading specialist challenger bank to recruit an Outcome Tester. Based in the West Midlands, this role comes with a salary of around £40,000 and a flexible work arrangement.Role SummaryThis is an exciting opportunity to join a dynamic team as an Outcome Tester, contributing to the company's mission to deliver...

Job Summary:Kind Consultancy Limited is seeking an experienced Outcome Tester to join their team in a full-time, permanent role based out of the West Midlands office. This exciting opportunity offers a competitive salary of approximately £40,000 and a hybrid work model.The ideal candidate will have good knowledge of outcome-based testing and associated...

Kind Consultancy is partnering with a pioneering specialist challenger bank to find a highly skilled Journey Quality Assurance Analyst. This full-time, permanent position comes with an estimated annual salary of £40,000 and a flexible work arrangement based in the West Midlands area.The Journey Quality Assurance Analyst will collaborate closely with the...

Drive Business Growth as a Retail Store ManagerWe are seeking a highly motivated Retail Store Manager to join our team in Birmingham. As a leader, you will be responsible for driving sales and delivering exceptional customer experiences.Key AccountabilitiesDevelop and implement strategies to increase customer engagement and loyalty.Manage a team of floor...

Job TitleA Customer Experience Specialist position is available in the Propel company to support a retail organization's customer-focused goals and expansion.About PropelWe prioritize delivering exceptional customer experiences across all channels, focusing on crafting personalized customer communications and timely, targeted offers.The marketing team plays...

About the Role:We are seeking a senior CX designer to join our team. The ideal candidate will have played a pivotal role in shaping the design direction and strategy for client projects from discovery to delivery.Key Responsibilities:Lead projects in a client-facing role.Work autonomously and collaborate with the team.Develop UX principles, design thinking,...

About the Position:">The Work Order Journey Coordinator role at Arcus Solutions offers an exciting opportunity to join a dynamic company and take on new challenges. As a key member of our customer service team, you will be responsible for managing end-to-end work order complaints and escalations. Key Responsibilities:">You will be expected to:">">Manage work...

About the RoleWe are currently looking for an experienced Outcome Tester to join our team in the West Midlands. The successful candidate will have excellent knowledge of Outcome based testing and associated policies and processes.The ideal candidate will have good knowledge of FCA regulations and financial services compliance generally, including the...

Hays Technology is seeking a User Experience Specialist to join their team. This 4-month role has the potential for extension and offers a competitive salary of £550 per day.Key Responsibilities:Develop user experience and content strategies, creating seamless and accessible interactions across all stages of the end-to-end user journey.Collaborate with...

Key Responsibilities:Conducting outcome-based testing to assess the overall outcome of the customer journey.Identifying areas for improvement and suggesting subsequent actions for internal progression.Sharing insights, findings, and actions with the team to inform business decisions.Tracking and reporting Risk Events to ensure timely resolution.About Kind...

Orlo Tech OverviewWe are Orlo Tech, the UK's leading Social Media Management platform. Founded in Birmingham in 2012, we have grown to be a trusted partner for over 350 leading organisations who use our platform to manage their digital conversations and build trust in their communities.Our mission is to empower users to handle their outbound and inbound...

Customer Support Specialist:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Specialist. In this role, you will be responsible for providing exceptional customer service and resolving customer queries in a timely and efficient manner.Key Responsibilities:• Respond to customer inquiries and resolve...

Job Title:Retail Window Cleaning SpecialistCompany Overview:Nationwide Specialist Services offers a wide range of specialist cleaning services to meet the diverse needs of our clients.Job Description:We are looking for a skilled and motivated Retail Window Cleaning Specialist to join our team. As a key member of our team, you will be responsible for...

Unlock the Art of Coffee CraftsmanshipCosta Coffee is seeking a skilled Customer Experience Specialist to perfect our menu and deliver exceptional customer service.We're looking for someone with a passion for crafting exceptional customer experiences. As a Customer Experience Specialist, you'll be responsible for mastering our menu, pouring passion into...

Hewett Recruitment is looking for a Customer Advocacy Specialist to join our team in the UK. This role offers a competitive salary of £55,000 - £75,000 per annum. As a Customer Advocacy Specialist, you will be responsible for collaborating with various business teams to drive customer advocacy and support product delivery.The Role:You will represent...

Rickfield Specialist Recruitment is seeking a Commercial Development Specialist to join their team. In this role, you will be responsible for identifying new business opportunities, developing and maintaining relationships with existing clients, and delivering exceptional customer service.The ideal candidate will have a strong background in sales, with...

Job Title: Customer Experience SpecialistBirmingham City Football Club is seeking a skilled and customer-focused individual to join our team as a Customer Experience Specialist. This role involves enhancing the matchday experience for supporters by providing exceptional customer service and addressing their inquiries, complaints, and feedback.The ideal...

Customer Support SpecialistEstimated salary: £30,000 - £40,000 per annumJob Overview:We are looking for a highly skilled Customer Support Specialist to join our team at Selco Builders Warehouse. As a key member of our sales and service team, you will be responsible for delivering exceptional customer experiences, promoting sales and service, and addressing...

**Job Title:** Customer Service SpecialistWe are seeking a highly motivated and results-driven Customer Service Specialist to join our close-knit team at Cast UK Limited.**Salary:** £25,000 - £30,000 per annum, depending on experience, plus a £10,000 bonus and excellent benefits package.**Company Overview:** Cast UK is a leading executive consultancy...

Job OverviewWe are seeking a highly motivated Customer Support Specialist to join our Service delivery team in Birmingham. As a key member of our growing and ambitious team, you will be responsible for ensuring that both our drivers and customers are happy.