Area Manager, Operations and Facilities
1 week ago
Job Summary:
CBRE is seeking a highly skilled and experienced Area Manager to lead our facilities management team in the UK. As a key member of our Global Workplace Solutions (GWS) division, you will be responsible for managing a large and diverse property portfolio across the UK, including offices, contact centers, telephone exchanges, and retail outlets.
Key Responsibilities:
- Manage a team of facilities management professionals to ensure the delivery of high-quality services to our clients.
- Develop and implement strategies to improve operational efficiency, reduce costs, and enhance customer satisfaction.
- Collaborate with local authorities, contractors, and other stakeholders to ensure compliance with health and safety regulations, environmental protection requirements, and company procedures.
- Proactively manage risk and deal with insurance issues related to the portfolio.
- Prepare and monitor service agreements, budgets, and performance metrics to ensure delivery of required performance standards.
- Lead the management and control of incidents, including business continuity and environmental impact, and communicate effectively with customers and stakeholders.
- Identify and act on safety trends and reports to create interventions to protect the business, our people, and drive continuous safety improvement.
- Measure and track quality at all levels and act where quality standards drop below expectation.
- Train, develop, induct, and mentor direct reports to build a culture of continual development.
Requirements:
- Previous facilities management experience, including line management responsibility and contractor management.
- High degree and knowledge reference of Health and Safety legislation, environmental protection requirements, and ideally IOSH or NEBOSH qualified.
- Strong commercial acumen and experience of managing a P&L is preferable.
- Analytical skills, competent in performance management - analysis and reporting techniques.
About CBRE:
CBRE is a leading global real estate services company that helps clients realize potential in every dimension of property. Our vision is to create the real estate solutions of tomorrow, so businesses and people thrive.
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