Regional Operations Manager

3 weeks ago


Liverpool, Liverpool, United Kingdom Thorn Baker Facilities Maintenance Full time £28,500 - £30,000
New Permanent Opportunity - Regional Operations Manager

Salary: £28,500 - £30,000

As a Regional Operations Manager, you will oversee a portfolio of approximately 40 locations within the North West region. Your primary responsibility will be to ensure the effective management and operational excellence of these sites, which include a diverse range of industrial and commercial properties.

Key Responsibilities:

  • Reporting directly to the Regional Manager, you will conduct monthly site visits to monitor performance and compliance.
  • Engage in client relationship management with a strong emphasis on service delivery, client retention, and opportunities for contract expansion.
  • Oversee the performance of cleaning contracts, ensuring that all service level agreements (SLAs) and key performance indicators (KPIs) are met or exceeded.
  • Manage a team of directly employed staff, including responsibilities for recruitment, training, performance evaluation, and staff retention.
  • Participate in training sessions and meetings as required to enhance your professional development.
  • Implement and uphold all company policies and procedures to maintain operational standards.
  • Act as a liaison for inquiries from various departments, including sales, administration, and payroll.
  • Coordinate the maintenance and repair of cleaning equipment, ensuring compliance with PAT testing regulations.
  • Involve yourself in pre-sale activities before contracts become operational, including attending client meetings and managing the transition of staff.
  • Perform any additional duties as required to support the operational needs of the business.

Requirements:

  • Full UK Driving Licence is essential.

If you are looking to join a reputable facilities maintenance company with a strong client base, we encourage you to consider this opportunity.



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