Regional Operations Manager
3 weeks ago
Salary: £28,500 - £30,000
As a Regional Operations Manager, you will oversee a portfolio of approximately 40 locations within the North West region. Your primary responsibility will be to ensure the effective management and operational excellence of these sites, which include a diverse range of industrial and commercial properties.
Key Responsibilities:
- Reporting directly to the Regional Manager, you will conduct monthly site visits to monitor performance and compliance.
- Engage in client relationship management with a strong emphasis on service delivery, client retention, and opportunities for contract expansion.
- Oversee the performance of cleaning contracts, ensuring that all service level agreements (SLAs) and key performance indicators (KPIs) are met or exceeded.
- Manage a team of directly employed staff, including responsibilities for recruitment, training, performance evaluation, and staff retention.
- Participate in training sessions and meetings as required to enhance your professional development.
- Implement and uphold all company policies and procedures to maintain operational standards.
- Act as a liaison for inquiries from various departments, including sales, administration, and payroll.
- Coordinate the maintenance and repair of cleaning equipment, ensuring compliance with PAT testing regulations.
- Involve yourself in pre-sale activities before contracts become operational, including attending client meetings and managing the transition of staff.
- Perform any additional duties as required to support the operational needs of the business.
Requirements:
- Full UK Driving Licence is essential.
If you are looking to join a reputable facilities maintenance company with a strong client base, we encourage you to consider this opportunity.
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