Administrative Support Coordinator

3 weeks ago

Edmonton, Greater London, United Kingdom North Middlesex University Hospital Full time

Position Overview

The role involves delivering efficient administrative and clerical support services in accordance with operational requirements.

As a vital connection between healthcare professionals, patients, and general practitioners, the individual in this position is expected to maintain a positive and welcoming demeanor at all times.

Exceptional communication skills are crucial for this role, as the individual will serve as the primary point of contact for colleagues and visitors.

Main Responsibilities


• Attend training sessions that enhance both departmental and personal knowledge and skills.


• Execute all tasks and responsibilities in alignment with the organization's policies and procedures, including Health & Safety regulations.


• Manage the inventory of stationery supplies, notifying the supervisor of needs and placing orders as necessary.


• Assist in onboarding new team members.


• Collaborate with other hospital departments, such as Medical Records and Facilities Management.


• Serve as the initial point of contact for visitors to the department when required.

Working with Our Organization

North Middlesex University Hospital is an integral part of the North Central London integrated care system, which includes NHS and local authority organizations. We are committed to working closely with our partners to achieve shared financial and performance goals.

We value our staff and prioritize their training to ensure they can provide outstanding clinical care. Our institution also serves as a training site for medical students and nursing students from various universities.

Detailed Job Description and Responsibilities


• Communicate effectively and courteously with all staff and families.


• Relay messages promptly to the appropriate personnel.


• Adhere to the organization's Equal Opportunities policy in the workplace.


• Respond to information requests and, when appropriate, share information while maintaining confidentiality.


• Provide administrative support to the ward, ensuring high standards of service delivery.


• Ensure timely processing of admissions, discharge summaries, and GP notifications, accurately recording all data.


• Support the Discharge Team as needed.

Candidate Profile

Experience and Skills

Essential Criteria

Experience working within the NHS framework. Strong numeracy and literacy skills. Clear and effective communication abilities. Proficient keyboard skills.

Desirable Criteria

Understanding of the ward clerk's responsibilities. Ability to organize files in alphabetical and numerical order.

Trust Values

Essential Criteria

Demonstrated commitment to the organization's values.

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