Logistics Coordinator

Logistics Coordinator - Competitive Salary + Excellent Benefits

Monday to Friday / 08:00 - 17:00

We are looking for a Logistics Coordinator to efficiently oversee the daily operations of the Depot through the strategic allocation and basic routing of vehicles, ensuring top-tier service delivery to clients while maintaining health and safety standards, as well as adhering to environmental and operational license regulations. This role supports employee engagement and fosters continuous improvement in productivity and service quality.

Transforming perceptions of waste management.

At Biffa, we are passionate about waste management. Whether we are converting waste into sustainable energy, discovering innovative recycling methods, or simply keeping our communities clean, we view each day as a chance to enhance the lives of millions. This philosophy is embraced by our 11,000+ employees nationwide, who rely on us to offer a career that is consistently rewarding, often challenging, but never monotonous. This commitment is what makes us the UK's leading choice for business waste management.

A brief overview of the role.

The ideal candidate will be well-organized and possess a friendly demeanor, with experience in administration and call handling being advantageous.

Why this role is a valuable opportunity.

The successful applicant will collaborate with a team and manage a diverse range of daily responsibilities, including:

• Handling calls - interacting with customers and/or our internal call centers and Biffa drivers.
• Conducting daily debriefs with Biffa drivers – assisting in confirming work and addressing any discrepancies or issues.
• Coordinating with Biffa's customer service department and/or directly with clients to resolve concerns, including any hazards reported by drivers.
• Processing and confirming orders, along with generating and clearing daily reports.
• Performing administrative tasks and maintaining organization.

ABOUT BIFFA:

At Biffa, we cultivate a friendly, transparent culture grounded in mutual trust and respect. Safety is our utmost priority, and we prioritize looking out for one another. We take pride in our work and continuously strive for improvement. We value employee feedback and genuinely care about our team's opinions.

We empower our employees to take ownership of their roles. You will have a genuine opportunity to positively impact our business, our clients, and the communities we serve. We are dedicated to helping our team members reach their full potential.

With us, you will encounter numerous exciting opportunities and challenges, and we ensure that our employees are fairly rewarded for their contributions, recognizing the significant role everyone plays in our success.

Requirements

• Strong familiarity with the local area.
• Experience in the Transport/Waste Industry.
• Outstanding communication skills, with the ability to convey information clearly in writing, one-on-one, and over the phone with all levels, including management, team members, and both internal and external clients.
• Capability to plan, organize, and prioritize tasks effectively.
• Experience working under strict deadlines in a time-sensitive environment.
• A willingness to adapt and expand skill sets and knowledge as required by the role/business.
• Proficient in computer use – comfortable with business software and the Microsoft Office Suite (especially strong knowledge of Excel).

Benefits

What benefits and perks can we provide?

• Full uniform provided.
• Opportunities for development and progression.
• Pension Scheme.
• Discount Fuel Cards.
• Overtime opportunities.
• 28 days of holiday (including bank holidays).
• Cycle2Work scheme.
• Access to Biffa Perkz, offering great discounts and a wellbeing center with discounted healthcare plans.
• Life Assurance and Personal Accident Insurance coverage.
• Many more benefits and perks available.

Transforming perceptions of waste management.

At Biffa, we are dedicated to waste management. Whether we are converting waste into sustainable energy, discovering innovative recycling methods, or simply keeping our communities clean, we view each day as a chance to enhance the lives of millions. This philosophy is embraced by our 10,500+ employees nationwide, who rely on us to offer a career that is consistently rewarding, often challenging, but never monotonous. This commitment is what makes us the UK's leading choice for business waste management.

Committed to diversity.

Inclusivity is fundamental to our culture at Biffa; we believe that diverse ideas, perspectives, and backgrounds are essential for fostering a creative and effective working environment that reflects our communities and produces the best outcomes for colleagues, clients, and stakeholders. This is why we actively promote diversity, equity, and inclusion at every opportunity.